About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 locations globally, serving millions of customers daily. Founded in 1971 in Seattle, Washington, Starbucks has grown into a premium brand synonymous with high-quality coffee, exceptional customer service, and a welcoming third-place environment. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest arabica coffee to creating inclusive spaces where communities thrive.

In Rancho Santa Margarita, California, our store at 241 & Santa Margarita Pkwy (Store# 05755) embodies this ethos, offering a vibrant atmosphere for locals to connect, work, and enjoy handcrafted beverages. As a Shift Supervisor, you'll play a pivotal role in upholding our standards and fostering a positive team culture.

Role Overview

The Shift Supervisor position at Starbucks Coffee Company in Rancho Santa Margarita, CA, is a dynamic leadership role perfect for motivated individuals with retail experience. In this full-time position, you'll oversee store operations during your shift, ensuring seamless service, product quality, and team performance. You'll coach baristas, manage customer interactions, and maintain our high standards for safety, cleanliness, and efficiency. This role offers flexible scheduling, including early mornings, evenings, weekends, nights, and holidays, making it ideal for those who thrive in a fast-paced retail environment.

With an estimated salary range of $38,000 to $48,000 USD annually (based on market rates for California retail supervisors with a 5-10% buffer), this position provides competitive compensation plus comprehensive benefits that set Starbucks apart as an employer of choice.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful:

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Work flexible hours, adapting to early mornings, evenings, weekends, nights, and/or holidays to meet store needs.
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Prepare and coach the preparation of food and beverages to standard recipes or customized orders, handling changes like temperature, ingredient quantities, or substitutions.
• Leverage at least six months of experience in delegating tasks to other employees and coordinating the work of two or more team members.
• Direct the work of others, fostering a collaborative and efficient team environment.

Daily Leadership Focus

Expect to model Starbucks' customer service excellence, resolve issues swiftly, and contribute to a safe, inclusive workplace. Your ability to learn quickly and communicate effectively will be key to success.

Qualifications & Requirements

To excel as a Shift Supervisor at Starbucks in Rancho Santa Margarita, candidates should possess:

• Six months of experience in a customer-facing role requiring constant interaction and fulfillment of requests.
• At least six months delegating tasks or coordinating two or more employees.
• Ability to direct others and work as part of a team.
• Strong interpersonal skills and effective oral communication.
• Knowledge of the retail environment and ability to build relationships.
• Flexible availability for varied shifts.

No formal degree is required—your passion for coffee, people, and leadership is what matters. Starbucks values diverse backgrounds and provides training to help you succeed.

Benefits & Perks

Starbucks offers industry-leading benefits that support your well-being and future:

• Bean Stock: Equity grants that make you a partner in our success.
• 100% Tuition Coverage: Full reimbursement for Arizona State University Online degrees, empowering your education without debt.
• Spotify Premium: Free subscription to enhance your daily playlist.
• Free Coffee Markouts: Enjoy complimentary handcrafted beverages and food items on shift.
• 401(k) Match: Generous company matching to boost your retirement savings.

Additional perks include health insurance, paid time off, mental health resources, and employee discounts. These benefits underscore Starbucks' commitment to holistic employee support.

Career Growth at Starbucks

Starbucks invests in your professional development with robust training programs, leadership workshops, and clear paths to advancement. Many Shift Supervisors progress to Store Manager, District Manager, or corporate roles. Our internal mobility rate is high—over 70% of leaders started in hourly positions. In Rancho Santa Margarita, you'll gain hands-on experience that launches your retail career, with opportunities for relocation and global exposure.

Training and Development

From day one, you'll access Starbucks College Achievement Plan, mentorship, and performance coaching. We prioritize promotion from within, ensuring your growth aligns with our expansion.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that values sustainability, diversity, and community impact. In Rancho Santa Margarita, you'll serve a vibrant community while enjoying a supportive culture that celebrates your contributions. With premium pay, unbeatable benefits, and endless growth, this Shift Supervisor role is your gateway to a rewarding career in the coffee industry. Starbucks isn't just a job—it's a movement.

Role FAQs

Q: What shifts will I work?
A: Flexible hours including early mornings, evenings, weekends, nights, and holidays, based on store needs.

Q: Is prior supervisory experience required?
A: Yes, at least six months delegating tasks or coordinating teams.

Q: What benefits are available immediately?
A: Free drinks/food, Spotify Premium, and more from day one; tuition and 401(k) vest over time.

Q: How do I apply?
A: Visit our careers site and search for Store# 05755 in Rancho Santa Margarita, CA.

Q: Does Starbucks offer accommodations?
A: Yes, we provide reasonable accommodations for attendance, duties, and more.