About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer service, and a welcoming third-place environment. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest Arabica coffee to creating inclusive spaces where communities thrive.

In Rancho Santa Margarita, California, our Store# 06542 at Antonio and La Promesa embodies this spirit, serving as a vibrant hub for locals seeking their daily brew or a moment of connection. As a Shift Supervisor, you'll play a pivotal role in upholding our high standards and fostering a positive team culture.

Role Overview

The Shift Supervisor position at Starbucks Coffee Company in Rancho Santa Margarita, CA, is a dynamic leadership role perfect for motivated individuals with retail experience. In this position, you'll oversee store operations during your shift, ensuring seamless service, product quality, and team performance. You'll coach baristas, manage customer interactions, and maintain our store's safety and cleanliness standards. This full-time role offers flexible scheduling, including early mornings, evenings, weekends, nights, and holidays, making it ideal for those who thrive in a fast-paced environment.

With a focus on customer satisfaction and operational excellence, Shift Supervisors at Starbucks are the backbone of our stores. You'll have the opportunity to develop your leadership skills while contributing to a brand that values sustainability, diversity, and employee growth.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful:

• Maintain regular and consistent attendance and punctuality, demonstrating reliability with or without reasonable accommodations.
• Work flexible hours, adapting to early mornings, evenings, weekends, nights, and holidays to meet store needs.
• Meet store operating policies and standards, including delivering quality beverages and food products, cash handling, and ensuring safety and security.
• Prepare and coach the preparation of food and beverages to standard recipes or customized orders, handling variations like temperature, ingredient quantities, or substitutions.
• Delegate tasks to team members and coordinate the efforts of two or more employees to keep operations running smoothly.

Leadership Focus

Direct the work of others, providing guidance and support to baristas. Your ability to communicate effectively and build relationships will be key to motivating your team and creating a collaborative atmosphere.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks, you'll need:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct the work of others and learn quickly in a dynamic retail setting.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of the retail environment and a team-oriented mindset.
• Capacity to build meaningful relationships with customers and colleagues.

No formal degree is required, but a passion for coffee, people, and leadership is essential. Starbucks provides training to help you excel.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants as part of your compensation, sharing in our success.
• Spotify Premium: Enjoy a complimentary subscription to enhance your daily playlist.
• Free Coffee and Food Markouts: Take home partners' favorite drinks and snacks on every shift.
• 401(k) with Company Match: Secure your future with generous matching contributions.

Additional perks include health insurance, paid time off, mental health resources, and exclusive partner discounts. We prioritize work-life balance and employee well-being.

Career Growth at Starbucks

Starbucks invests in your professional development. Shift Supervisors often advance to roles like Assistant Store Manager, Store Manager, or District Manager. Our internal mobility program has helped thousands of partners climb the ladder. With comprehensive leadership training, mentorship, and tuition reimbursement, your career path is limitless. Many of our executives started as baristas, proving that dedication leads to opportunity.

Training and Development

From day one, you'll access Starbucks University for online courses, in-store coaching, and leadership workshops tailored to your growth.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that champions ethical sourcing, sustainability, and community impact. In Rancho Santa Margarita, you'll contribute to a store that serves a tight-knit community while enjoying a supportive team environment. Our premium culture rewards hard work with meaningful benefits and real advancement. If you love coffee, leading people, and making a difference, this is your chance to brew a brighter future.

Role FAQs

What is the estimated salary for this role?

Estimated at $38,000 - $48,000 USD yearly, based on market rates for Shift Supervisors in California, with room for performance-based increases.

Is this a full-time position?

Yes, full-time with flexible scheduling to fit your lifestyle.

What experience is required?

Six months in customer service and delegation experience.

Does Starbucks offer benefits immediately?

Benefits like tuition coverage and 401(k) are available to eligible partners after a short qualifying period.

How do I apply?

Search for Store# 06542 in Rancho Santa Margarita on the Starbucks careers site and submit your application today!

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