About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon, operating over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are a community builder, committed to ethical sourcing, sustainability, and creating inspiring moments for our partners (that's what we call our employees) and customers alike. In Reno, Nevada, our stores embody this mission, offering a welcoming third place between home and work.

Role Overview

As a Shift Supervisor at Starbucks Store# 65965 located at Patriot and S. Virginia in Reno, Nevada, you will play a pivotal role in leading your team during shifts to deliver outstanding customer experiences. This full-time position requires dynamic leaders who thrive in a fast-paced retail environment, ensuring operational excellence while fostering a positive team culture. Shift Supervisors at Starbucks are key to maintaining our high standards for beverage quality, food preparation, and store safety. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this role offers the opportunity to grow within one of the most admired brands in the world.

Key Responsibilities

Shift Supervisors are the backbone of store operations, guiding baristas and ensuring seamless service. Core responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours to meet store needs, including early mornings, evenings, weekends, nights, and holidays.
• Upholding store operating policies and standards, such as providing quality beverages and food products, accurate cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages according to standard recipes or customized for customers, including adjustments for temperature, ingredient quantities, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members to optimize efficiency.

Leadership and Team Coordination

Direct the work of others effectively, leveraging your ability to learn quickly and communicate orally with clarity. Build strong interpersonal relationships to create a cohesive team environment where everyone excels.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Reno, NV, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating the efforts of two or more employees.
• Proven ability to direct the work of others in a retail setting.
• Strong knowledge of the retail environment, effective oral communication skills, and the capacity to work collaboratively as part of a team.
• Interpersonal skills to build lasting relationships with customers and colleagues.

No formal education beyond high school is required, but a passion for coffee, customer service, and leadership is essential. Starbucks values diversity and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits to support your well-being and growth:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants as part of your compensation, making you a true partner in our success.
• Spotify Premium: Enjoy a complimentary subscription to stream your favorite music.
• Free Coffee and Drink Markouts: Indulge in complimentary handcrafted beverages and food items during shifts.
• 401(k) with Company Match: Secure your future with robust retirement savings options and generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and employee discounts across the Starbucks family of brands.

Career Growth at Starbucks

Starbucks is committed to your professional development. As a Shift Supervisor, you'll receive ongoing training through our Barista Basics, Shift Supervisor workshops, and leadership development programs. Many of our district managers, store managers, and executives started as hourly partners. With internal mobility opportunities, you can advance to roles like Store Manager, District Manager, or even corporate positions. In Reno, Nevada, our store is a launchpad for regional career paths in the vibrant Southwest market.

Training and Development

From day one, you'll access Starbucks University for e-learning modules on leadership, customer service, and operations. Mentorship programs pair you with experienced leaders to accelerate your growth.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that prioritizes people, planet, and profit. In Reno, you'll contribute to a community-focused store while enjoying a supportive culture that celebrates inclusivity and innovation. Our commitment to sustainable coffee sourcing, community involvement, and partner wellbeing sets us apart. With competitive estimated salaries ranging from $38,000 to $48,000 annually (based on market rates for Reno, NV), plus comprehensive benefits, this is more than a job—it's a career with endless possibilities.

Role FAQs

Q: What shifts will I work?
A: Flexible hours including early mornings, evenings, weekends, nights, and holidays to ensure coverage.

Q: Do I need prior supervisory experience?
A: Yes, at least six months delegating tasks to two or more employees.

Q: What benefits are available immediately?
A: Partners are eligible for benefits like free drinks from day one, with full packages upon meeting eligibility.

Q: Is this a full-time role?
A: Yes, full-time employment with opportunities for overtime.

Q: How do I apply?
A: Visit our careers site and search for Store# 65965 in Reno, NV to submit your application today.