About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving premium coffee, tea, and food to millions daily. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. Our mission is to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time. At Starbucks, we prioritize creating a welcoming third place between home and work, where customers connect over exceptional beverages crafted by passionate partners.

In Reston, Virginia, our Store# 07703 at Plaza America embodies this commitment, offering a vibrant atmosphere for the local community. As a Shift Supervisor, you'll play a pivotal role in upholding our standards of excellence in a dynamic retail environment.

Role Overview

The Shift Supervisor position at Starbucks Store# 07703 in Reston, Virginia, is ideal for motivated leaders ready to guide barista teams during busy shifts. This full-time role involves overseeing operations, ensuring top-tier customer service, and maintaining store efficiency. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, you'll thrive in a fast-paced setting where your leadership directly impacts guest satisfaction and team performance.

Shift Supervisors at Starbucks are more than managers—they're coaches who empower partners to deliver the Starbucks Experience. If you have retail experience and a passion for people, this role offers a platform to advance your career in the coffee industry.

Key Responsibilities

As a Shift Supervisor, your daily duties focus on operational excellence and team leadership:

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Enforce store operating policies and standards, covering quality beverages and food products, cash handling, safety, and security.
• Prepare and coach the preparation of food and beverages to standard recipes or customized orders, adjusting for temperature, ingredients, or substitutions.
• Delegate tasks to other employees and coordinate the work of two or more team members, directing their efforts effectively.

Leadership Focus

Key to success is your ability to direct the work of others, build relationships, and foster a collaborative team environment. You'll handle constant customer interactions, fulfilling requests with speed and care while upholding Starbucks' high standards.

Qualifications & Requirements

To excel as a Shift Supervisor at Starbucks in Reston, VA, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to learn quickly and adapt to a dynamic retail environment.
• Effective oral communication skills and strong interpersonal abilities.
• Proven capacity to work as part of a team and build lasting relationships.
• Knowledge of retail operations and a commitment to safety and security protocols.

No formal education beyond high school is required, but a passion for coffee, customer service, and leadership is essential. Reasonable accommodations are available for qualified individuals with disabilities.

Benefits & Perks

Starbucks offers industry-leading benefits that support your well-being and growth:

• Bean Stock: Equity awards that make you a stakeholder in our success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online).
• Spotify Premium: Complimentary subscription to enjoy music on the go.
• Free Coffee and Drink Markouts: Enjoy Starbucks products daily at no cost.
• 401(k) Match: Generous company matching to boost your retirement savings.

Additional perks include comprehensive health insurance, paid time off, partner discounts, and mental health resources, ensuring you feel valued every shift.

Career Growth at Starbucks

Starbucks invests in your future with robust development programs. Shift Supervisors often advance to roles like Assistant Store Manager, Store Manager, or District Manager. Our internal mobility rate is high—over 70% of leaders started as hourly partners. Access leadership training, mentorship, and tuition-free education to climb the ladder. In Reston, you'll join a supportive district with opportunities across Virginia stores.

Training and Development

From day one, you'll receive hands-on training in barista skills, leadership, and operations. Ongoing programs like Barista Basics and Shift Supervisor Certification equip you for success.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company that values diversity, equity, inclusion, and sustainability. We're committed to sourcing ethically grown coffee and reducing our environmental footprint. In Reston, Virginia, contribute to a community hub at Plaza America while enjoying competitive pay estimated at $38,000–$48,000 annually, based on market rates for the role. Lead with impact, grow personally, and be part of a brand that transforms lives—one cup at a time.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to two or more employees.

What benefits are available immediately?

Free drinks, stock options, and tuition coverage start right away, with full health benefits after eligibility.

Is this a full-time position?

Yes, full-time role with opportunities for overtime.

How do I apply?

Search for Store# 07703 in Reston, VA, on the Starbucks careers site and submit your application today.

Ready to elevate your career? Apply for Shift Supervisor at Starbucks in Reston now and become part of our story.