About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer experiences, and a commitment to sustainability. At Starbucks, we are more than just a coffee company; we are creators of human connections through every cup. Our mission is to inspire and nurture the human spirit – one person, one cup, and one neighborhood at a time. In Richardson, Texas, our store at Renner & Northstar (#11567) embodies this ethos, serving the local community with handcrafted beverages, fresh food, and a welcoming third place atmosphere.

Role Overview

As a Shift Supervisor at Starbucks Coffee Company in Richardson, Texas, you will play a pivotal role in leading your team during shifts, ensuring smooth operations, and delivering outstanding customer service. This position is ideal for motivated individuals with retail or food service experience who thrive in fast-paced environments. Shift Supervisors coach baristas, manage daily tasks, and uphold Starbucks' high standards for product quality, store cleanliness, and safety. With flexible scheduling that includes early mornings, evenings, weekends, nights, and holidays, this full-time role offers the opportunity to advance within a supportive, growth-oriented company. Join us and elevate your career while making a difference in the Richardson community.

Key Responsibilities

Shift Supervisors at Starbucks are the backbone of store operations. Your key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Being available to work flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized for customers, including adjustments like temperature, ingredient quantities, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members.
• Directing the work of others to ensure efficient store performance.

Daily Leadership Duties

Each shift, you'll model Starbucks' customer service standards, build relationships with partners and guests, and foster a positive team environment. Your ability to learn quickly and adapt will be crucial in handling peak hours and resolving issues promptly.

Qualifications & Requirements

To succeed as a Shift Supervisor at our Richardson, Texas location, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfilling customer requests.
• Six months of experience delegating tasks or coordinating the work of two or more employees.
• Ability to direct the work of others effectively.
• Quick learning aptitude and effective oral communication skills.
• Knowledge of the retail environment and strong interpersonal skills.
• Team-oriented mindset with the ability to build relationships.

No formal education beyond high school is required, but a passion for coffee, people, and leadership is essential. Starbucks values diversity and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits to support your well-being and professional growth:

• Bean Stock: Equity in the company through stock grants, making you a true partner in our success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online), empowering your education without debt.
• Spotify Premium: Complimentary subscription to enjoy music on the go.
• Free Coffee and Food Markouts: Enjoy handcrafted beverages and food items during shifts and take home perks.
• 401(k) with Company Match: Secure your future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and employee discounts. These benefits are available from day one for eligible partners.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll receive ongoing training through our Barista Basics, customer service workshops, and leadership programs. Many of our district managers and store managers started as baristas or shift supervisors. With internal promotion opportunities, performance-based advancement, and tuition assistance, your path to roles like Assistant Store Manager or beyond is clear. In Richardson, Texas, join a network of ambitious leaders driving store excellence.

Training and Development

From hands-on coaching to online learning modules, Starbucks equips you with tools for success. Advance your skills in operations, merchandising, and team management while pursuing certifications in coffee expertise.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company that prioritizes people, communities, and the planet. In Richardson, Texas, you'll contribute to local initiatives like sustainability efforts and community events. Enjoy a premium work culture with inclusive values, competitive pay estimated at $36,000-$46,000 annually, and the chance to work with high-quality products. Our commitment to ethical sourcing, diverse hiring, and partner well-being sets us apart. Be part of a brand that inspires loyalty worldwide.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to others.

What benefits are available immediately?

Eligible partners enjoy tuition coverage, Bean Stock, free drinks/food, and more from day one.

How does Starbucks support career growth?

Through training, tuition assistance, and internal promotions to higher roles.

Is this a full-time position?

Yes, full-time employment with comprehensive benefits.

Ready to brew your future? Apply for the Shift Supervisor role at Starbucks in Richardson, Texas today!