About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. Our mission is to conduct our business in ways that create a lasting impact on communities worldwide, from ethically sourcing the finest Arabica coffee to fostering inclusive workplaces. At Starbucks, we're more than just a coffee company; we're a community builder, offering premium experiences through handcrafted beverages, fresh food, and genuine connections. Joining Starbucks means becoming part of a legacy that values innovation, sustainability, and partner (employee) success.

Role Overview

As a Shift Supervisor at Starbucks Store# 14483 in Queensgate & DuPortail, West Richland (Richland, Washington), you'll step into a dynamic leadership role where you'll guide baristas, ensure exceptional customer service, and uphold our high standards of quality and safety. This position is perfect for motivated individuals with retail or food service experience who thrive in fast-paced environments. You'll coach your team on beverage and food preparation, manage daily operations, and create welcoming atmospheres that keep customers coming back. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this full-time role offers the chance to grow within a supportive culture that prioritizes work-life balance and professional development.

Key Responsibilities

Shift Supervisors at Starbucks play a pivotal role in store success. Your key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Being available for flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customizing orders based on customer preferences, including adjustments to temperature, ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members to keep operations smooth and efficient.

Leadership and Team Support

Direct the work of others while building strong relationships and fostering a positive team environment. Your ability to communicate effectively and work collaboratively will drive peak performance during every shift.

Qualifications & Requirements

To excel as a Shift Supervisor, you'll need:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfilling customer requests.
• Six months of experience delegating tasks or coordinating the efforts of two or more employees.
• Proven ability to direct the work of others and learn quickly in a dynamic setting.
• Effective oral communication skills, strong interpersonal abilities, and knowledge of the retail environment.
• Capacity to work as part of a team and build lasting relationships with colleagues and customers.

No formal education beyond high school is required, but a passion for coffee, people, and leadership is essential. Starbucks welcomes diverse backgrounds and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• Bean Stock: Equity grants that make you a true partner in our success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online), empowering your educational dreams.
• Spotify Premium: Enjoy ad-free music to soundtrack your life.
• Free Coffee and Food Markouts: Complimentary handcrafted beverages and food items during shifts.
• 401(k) with Company Match: Secure your future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts. We invest in your well-being so you can focus on what matters.

Career Growth at Starbucks

Starbucks is committed to your long-term success. As a Shift Supervisor, you'll receive hands-on training, leadership development programs, and opportunities to advance into roles like Assistant Store Manager or beyond. Many of our district managers and executives started as baristas. With internal mobility across thousands of stores, your career path is limitless. We offer mentorship, tuition assistance, and skill-building workshops to help you rise. In Richland, Washington, you'll join a thriving district with growth potential in the Pacific Northwest region.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company that values inclusivity, innovation, and impact. In Richland, Washington, our Queensgate & DuPortail store serves a vibrant community, blending suburban charm with urban energy. You'll lead a team that crafts moments of connection over every cup, contribute to sustainable practices like our Greener Stores initiative, and enjoy a supportive culture where your voice matters. With competitive pay estimated at $37,000–$48,000 annually (based on market rates for the role in Washington), plus tips and benefits, this is more than a job—it's a launching pad for your future. Experience the Starbucks difference: premium pay, unparalleled perks, and a sense of belonging that lasts a lifetime.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to two or more employees.

What benefits are available immediately?

Free coffee/food markouts start day one; health benefits and tuition coverage after eligibility period.

Is this a full-time position?

Yes, full-time role with opportunities for overtime and advancement.

How do I apply?

Visit Starbucks careers site, search for Store# 14483 in Richland, WA, and submit your application today!

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