About Starbucks Coffee Company

Starbucks Coffee Company is the world's premier purveyor of the finest coffee, passionately sourcing the highest quality beans and roasting them with great care. With over 38,000 stores in more than 80 countries, Starbucks creates inviting spaces where communities connect, ideas spark, and moments matter. Founded in 1971 in Seattle, Washington, the company has grown into a global icon, committed to ethical sourcing, sustainability, and uplifting partners (that's what we call our employees). At Starbucks, every role contributes to our mission of inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time.

Role Overview

As a Shift Supervisor at Starbucks Store# 03206 on George Washington Way in Richland, Washington, you'll lead from the front lines, creating the Starbucks Experience for every customer who walks through our doors. This dynamic role involves overseeing shifts, coaching baristas, ensuring operational excellence, and fostering a positive team environment. Shift Supervisors are key leaders in our stores, balancing customer service, food and beverage quality, and store standards while inspiring partners to deliver peak performance. If you thrive in a fast-paced retail setting and have a passion for coffee and people, this position offers the perfect blend of leadership and hands-on action.

Store Location Highlights

Located in Richland, Washington, this store serves the vibrant Tri-Cities community, offering a welcoming atmosphere for locals and visitors alike. Enjoy the Pacific Northwest's stunning landscapes while building your career in a supportive store environment.

Key Responsibilities

Shift Supervisors at Starbucks play a pivotal role in daily operations. Core duties include:

• Maintaining regular and consistent attendance and punctuality, demonstrating reliability with or without reasonable accommodations.
• Being available for flexible hours, including early mornings, evenings, weekends, nights, and holidays to meet store needs.
• Meeting store operating policies and standards, such as providing quality beverages and food products, accurate cash handling, and upholding safety and security protocols.
• Preparing and coaching the preparation of food and beverages to standard recipes or customizing orders based on customer preferences, including adjustments to temperature, ingredients, or substitutions.
• Leveraging at least six months of experience to delegate tasks and coordinate the efforts of two or more employees effectively.

These responsibilities ensure smooth shifts, exceptional customer experiences, and a well-run store that embodies Starbucks' high standards.

Qualifications & Requirements

To succeed as a Shift Supervisor, candidates should bring:

• Six months of experience in customer-facing roles requiring constant interaction and fulfillment of requests.
• At least six months delegating tasks or coordinating teams.
• Proven ability to direct the work of others and learn quickly in a dynamic environment.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of the retail environment, with the capacity to work collaboratively as part of a team and build lasting relationships.

No formal degree is required—your experience and passion for service are what count. Starbucks values diversity and provides reasonable accommodations throughout the hiring process.

Benefits & Perks

Starbucks offers industry-leading benefits that prioritize partner well-being and growth:

• Bean Stock: Equity grants that make you a stakeholder in our success.
• 100% Tuition Coverage: Tuition Reimbursement for Arizona State University Online undergraduate programs.
• Spotify Premium: Complimentary subscription to enjoy your favorite music.
• Free Coffee & Food Markouts: Enjoy handcrafted beverages and food on us during shifts.
• 401(k) Match: Generous company matching to support your financial future.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts. These benefits start day one for eligible roles, ensuring you feel valued from the start.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll receive ongoing training through our Barista Basics, Leadership Essentials, and advanced management programs. Many of our district managers, store managers, and executives started as hourly partners. With internal mobility opportunities across thousands of stores, your path could lead to roles like Store Manager, District Manager, or even corporate positions. We promote from within 80% of the time, backed by mentorship and clear career ladders.

Training & Development

Expect hands-on coaching, online learning modules, and leadership workshops tailored to your growth. Whether mastering coffee craftsmanship or team dynamics, Starbucks equips you for success.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company that champions inclusivity, sustainability, and community impact. In Richland, WA, you'll contribute to a store that strengthens local ties while accessing global opportunities. Our culture emphasizes work-life balance, recognition programs like Partner of the Quarter, and a supportive network of over 400,000 partners worldwide. With competitive pay estimated at $36,000–$46,000 annually (based on market rates for the role and location), plus tips and benefits, this is more than a job—it's a career launchpad.

Experience the pride of leading a team that crafts moments of connection daily. Starbucks isn't just coffee; it's a movement.

Role FAQs

Q: What shifts will I work?
A: Flexible schedules including early mornings, evenings, weekends, and holidays to support store operations.

Q: Is prior supervisory experience required?
A: Yes, at least six months delegating tasks or coordinating two or more employees.

Q: What benefits are available immediately?
A: Eligible partners receive benefits like tuition coverage, Bean Stock, and free drinks from day one.

Q: How do I apply?
A: Visit our careers site, search for Store# 03206 in Richland, WA, and submit your application today.

Q: Does Starbucks offer accommodations?
A: Absolutely—we provide reasonable accommodations for attendance, work, and more.

Join the Starbucks family and elevate your career. Apply now for this Shift Supervisor role in Richland, Washington!