About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 locations globally, serving millions of customers daily. Founded in 1971 in Seattle, Washington, Starbucks has grown into a premium brand synonymous with high-quality coffee, exceptional customer experiences, and a commitment to sustainability. In Canada, Starbucks operates hundreds of stores, including the vibrant Richmond Centre location, where innovation meets community. As a Shift Supervisor at Starbucks Coffee Company in Richmond, BC, you'll be part of a dynamic team that crafts moments of connection through every cup.

Role Overview

The Shift Supervisor role at Starbucks Store# 04426 in CF Richmond Centre is a leadership position perfect for motivated individuals passionate about coffee, customer service, and team development. In this full-time role, you'll support store operations, coach partners, and ensure every customer leaves with a smile. This position offers hands-on experience in retail management within the fast-paced coffee industry, with opportunities to grow into higher leadership roles. Located in Richmond, BC, this job combines the energy of a bustling shopping centre with Starbucks' renowned culture of inclusivity and excellence.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are designed to drive store success:

• Assist with new partner training by positively reinforcing successful performance and providing respectful, encouraging coaching as needed.
• Provide constructive feedback to the store manager on partner performance during your shift.
• Contribute to a positive team environment by recognizing changes in partner morale or performance and communicating them promptly to management.
• Deliver legendary customer service by prioritizing the customer-first attitude and building genuine connections.
• Develop positive relationships with your shift team by understanding and addressing individual motivations, needs, and concerns.
• Execute store operations seamlessly during scheduled shifts, including opening and closing procedures.
• Ensure quality beverages, whole bean coffee, and food products are prepared consistently by adhering to recipe and presentation standards.

Qualifications & Requirements

To thrive as a Shift Supervisor at Starbucks in Richmond, BC, you'll need:

• Ability to direct the work of others and lead by example.
• Quick learning aptitude to master Starbucks standards and procedures.
• Effective oral communication skills for team coordination and customer interactions.
• Knowledge of the retail environment, particularly in food and beverage service.
• Strong interpersonal skills to foster team relationships and customer loyalty.
• Proven ability to work collaboratively as part of a team.

No formal education is required beyond a high school diploma or equivalent, but prior experience in retail, food service, or supervision is highly valued. Flexibility with shifts, including evenings and weekends, is essential in this dynamic role.

Benefits & Perks

Starbucks offers competitive compensation and industry-leading benefits to support your well-being and growth:

• Bean Stock: Equity in the company through annual stock grants, making you a true partner in Starbucks' success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online), empowering your education without debt.
• Spotify Premium: Complimentary subscription to enjoy your favorite music on the job and beyond.
• Free Coffee and Markouts: Enjoy complimentary handcrafted beverages, whole bean coffee, and food items during shifts, plus discounts on merchandise.
• 401(k) Match: Generous company matching contributions to help you save for retirement (adapted for Canadian plans like RRSP contributions).

Additional perks include comprehensive health benefits, paid time off, and employee assistance programs tailored for Canadian partners.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor in Richmond, BC, you'll gain leadership experience that paves the way for roles like Store Manager, District Manager, or even corporate positions. Our internal mobility program has helped thousands advance, with 80% of leadership roles filled by current partners. Training programs, mentorship, and leadership workshops ensure you're equipped for success. Many Shift Supervisors quickly move up, turning this role into a launchpad for a rewarding career in the coffee industry.

Why Join Starbucks

Joining Starbucks means more than a job—it's a community. In Richmond, BC, you'll work in a diverse, inclusive environment that values every voice. Our commitment to ethical sourcing, sustainability, and community impact sets us apart. Experience the pride of serving premium coffee while enjoying work-life balance, competitive pay estimated at $42,000-$52,000 CAD annually, and perks that extend beyond the workplace. Be part of a brand that inspires loyalty worldwide and grows with its people.

Role FAQs

Q: What shifts will I work?
A: Shifts vary, including mornings, afternoons, evenings, and weekends to cover store needs in CF Richmond Centre.

Q: Is experience required?
A: While retail or supervisory experience is preferred, we're passionate about training motivated individuals.

Q: What are the physical demands?
A: Role involves standing for long periods, lifting up to 30 lbs, and working in a fast-paced environment.

Q: How do benefits apply in Canada?
A: Canadian partners receive localized versions, including health plans, RRSP matching, and tuition support.

Q: How do I apply?
A: Visit Starbucks careers site, search for Store# 04426 in Richmond, BC, and submit your application today!