About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon, operating over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are a community builder, committed to ethical sourcing, sustainability, and creating inspiring moments for our partners (that's what we call our employees) and customers alike. In Richmond, Indiana, our store at National & Elks (#13471) is a vibrant hub where community meets craftsmanship.

Role Overview

As a Shift Supervisor at Starbucks Coffee Company in Richmond, Indiana, you will play a pivotal role in leading your team during shifts, ensuring exceptional customer experiences, and upholding our high standards of operations. This position is ideal for motivated individuals with retail or food service experience who thrive in dynamic environments. You will coach baristas, manage daily tasks, and contribute to a positive store atmosphere, all while advancing your career in a supportive, growth-oriented company. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this full-time role offers the perfect blend of leadership and hands-on involvement.

Key Responsibilities

Shift Supervisors at Starbucks are the backbone of store operations. Your key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Being available to work flexible hours, including early mornings, evenings, weekends, nights, and/or holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized orders, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to team members and coordinating the efforts of two or more employees to keep operations smooth.

Leadership and Team Support

Direct the work of others, build relationships, and foster a collaborative team environment. Your ability to communicate effectively and work as part of a team will be crucial in motivating baristas and delivering outstanding service.

Qualifications & Requirements

To succeed as a Shift Supervisor, you should bring:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating the work of two or more employees.
• Ability to direct the work of others and learn quickly in a fast-paced retail setting.
• Effective oral communication skills, strong interpersonal abilities, and knowledge of the retail environment.
• Proven capacity to build relationships and work seamlessly as part of a team.

No formal degree is required, but a passion for coffee, customer service, and leadership is essential. Starbucks values diversity and provides reasonable accommodations where needed.

Benefits & Perks

Starbucks offers industry-leading benefits to support your well-being and growth:

• Bean Stock: Receive stock grants as part of your compensation, making you a true partner in our success.
• 100% Tuition Coverage: Pursue your degree online through Arizona State University (ASU) with full tuition reimbursement.
• Spotify Premium: Enjoy a complimentary subscription to enhance your daily playlist.
• Free Coffee and Drink Markouts: Indulge in complimentary beverages and food items during your shifts.
• 401(k) with Company Match: Secure your future with robust retirement savings options and generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, partner discounts, and mental health resources, ensuring you thrive both at work and in life.

Career Growth at Starbucks

Starbucks is committed to your professional development. As a Shift Supervisor, you'll receive ongoing training, leadership coaching, and opportunities to advance to roles like Assistant Store Manager or beyond. Many of our district managers and executives started as baristas. With internal mobility programs and tuition assistance, your career path is limitless. In Richmond, Indiana, join a supportive district team that prioritizes promotion from within.

Training and Development

From day one, you'll access Starbucks' world-class training platforms, including hands-on barista skills, leadership workshops, and digital learning modules tailored to your growth.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that values inclusivity, innovation, and impact. In Richmond, Indiana, you'll contribute to a local community while enjoying global opportunities. Our culture empowers partners to bring their best selves, supported by a premium benefits package and a commitment to work-life balance. Whether you're passionate about coffee or leadership, Starbucks offers a premium career experience that's rewarding and fulfilling.

Role FAQs

What is the estimated salary for this role?

Estimated at $34,000 - $42,000 USD yearly, based on market rates for Shift Supervisors in Richmond, Indiana, with potential for performance bonuses.

Is this a full-time position?

Yes, this is a full-time role with flexible scheduling.

What experience is required?

Six months in customer service and six months delegating tasks; retail or food service background preferred.

Does Starbucks offer benefits immediately?

Benefits like tuition coverage and 401(k) are available to eligible partners after a short waiting period.

How do I apply?

Search for Store# 13471 in Richmond, IN on Starbucks careers site and submit your application today!