About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon, operating over 38,000 stores in more than 80 countries. At Starbucks, we're more than just coffee—we're about creating meaningful connections, fostering inclusive communities, and inspiring our partners (that's what we call our employees). Our commitment to ethical sourcing, sustainability, and partner excellence sets us apart in the retail and coffee industry.

In Richmond, Virginia, our stores like Store# 78648 at W Broad and Emerywood embody the Starbucks experience, blending local charm with global standards. As a Shift Supervisor, you'll play a pivotal role in delivering that signature Starbucks hospitality.

Role Overview

The Shift Supervisor position at Starbucks Store# 78648 in Richmond, Virginia, is a dynamic leadership role perfect for motivated individuals with retail experience. You'll oversee operations during shifts, coach baristas, ensure top-tier customer service, and maintain our high standards for food and beverage quality. This full-time role offers flexible scheduling, including early mornings, evenings, weekends, nights, and holidays, making it ideal for those who thrive in a fast-paced environment.

With a focus on team development and operational excellence, Shift Supervisors at Starbucks advance quickly, often moving into higher management roles. Estimated salary ranges from $36,000 to $46,000 annually, competitive with retail sector rates in Richmond, VA, plus comprehensive benefits.

Key Responsibilities

As a Shift Supervisor, your day-to-day impact includes:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours that may include early mornings, evenings, weekends, nights, and/or holidays.
• Meeting store operating policies and standards, including providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized for customers, handling recipe changes like temperature, ingredient quantities, or substitutions.
• Leveraging at least six months of experience in delegating tasks to other employees and coordinating the tasks of two or more team members.

Leadership Focus

Direct the work of others, build strong team relationships, and contribute to a positive store culture. Your ability to learn quickly and communicate effectively will drive success.

Qualifications & Requirements

To excel as a Shift Supervisor at Starbucks in Richmond, VA, you'll need:

• Six months of experience in a customer-facing role requiring constant interaction and fulfilling customer requests.
• At least six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct the work of others and learn quickly in a dynamic environment.
• Effective oral communication skills and knowledge of the retail environment.
• Strong interpersonal skills, ability to work as part of a team, and build lasting relationships.

No formal degree required—your passion for coffee, people, and leadership is what counts. Starbucks values diverse backgrounds and offers reasonable accommodations.

Benefits & Perks

Starbucks partners enjoy industry-leading benefits designed for work-life balance and long-term success:

• Bean Stock: Annual stock grants to make you a true partner in our success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online).
• Spotify Premium: Free subscription to enjoy your favorite music on the job and beyond.
• Free Coffee & Food Markouts: Enjoy complimentary beverages and food during shifts.
• 401(k) Match: Generous company matching to boost your retirement savings.

Additional perks include health insurance, paid time off, mental health resources, and exclusive partner discounts.

Career Growth at Starbucks

Starbucks invests heavily in partner development. Shift Supervisors receive ongoing training through Starbucks College courses, leadership workshops, and mentorship programs. Many advance to roles like Assistant Store Manager, Store Manager, or District Manager within 1-2 years. Our internal mobility program has helped thousands of partners launch thriving careers in operations, merchandising, and corporate roles. In Richmond, VA, opportunities abound in our growing district.

Real Partner Stories

Partners like you have turned entry-level roles into executive positions. With tools like our Partner Hub app and career coaching, your growth is limitless.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company where you're valued as a partner, not just an employee. We prioritize inclusivity, sustainability (like our 50%+ ethically sourced coffee), and community impact. In Richmond, contribute to local events and build customer loyalty at high-traffic spots like W Broad and Emerywood. Enjoy a premium work culture with premium pay, unbeatable benefits, and the chance to lead in the coffee industry.

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Role FAQs

What is the salary for Shift Supervisor in Richmond, VA?

Estimated at $36,000–$46,000 yearly, based on market rates, with performance incentives.

Is this a full-time position?

Yes, full-time with flexible scheduling.

What benefits does Starbucks offer Shift Supervisors?

Bean Stock, 100% ASU tuition, Spotify Premium, free drinks/food, 401(k) match, and more.

Do I need prior experience?

Yes, 6 months customer service and 6 months team coordination.

How do I apply?

Search for Store# 78648 on Starbucks careers site and submit your application today!