About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon, operating over 38,000 stores in more than 80 countries. At Starbucks, we're more than just coffee—we're about creating meaningful connections, fostering inclusive communities, and inspiring our partners (that's what we call our employees). Our commitment to ethical sourcing, sustainability, and partner development sets us apart in the retail and food service industry.

Role Overview

As a Shift Supervisor at Starbucks Store# 13550 on Parham & Staples in Richmond, Virginia, you'll play a pivotal role in leading your team to deliver the Starbucks Experience. This position involves overseeing shift operations, coaching baristas, ensuring top-notch customer service, and maintaining store standards. Shift Supervisors are the heartbeat of our stores, stepping up to direct workflows during busy periods while embodying our mission to inspire and nurture the human spirit.

Why This Role Matters

In a fast-paced retail environment, Shift Supervisors bridge the gap between partners and store leadership, driving performance and creating welcoming atmospheres for guests in Richmond's vibrant community.

Key Responsibilities

Shift Supervisors at Starbucks are hands-on leaders with a focus on operational excellence and team empowerment. Core duties include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours that encompass early mornings, evenings, weekends, nights, and holidays to meet store needs.
• Upholding store operating policies and standards, including providing quality beverages and food products, precise cash handling, and ensuring safety and security protocols.
• Preparing and coaching the preparation of food and beverages according to standard recipes or customizing orders based on customer preferences, such as adjustments in temperature, ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the efforts of two or more team members to optimize shift efficiency.

Daily Impact

From opening the store to closing procedures, you'll direct the work of others, resolve issues swiftly, and contribute to a positive team dynamic in this Richmond location.

Qualifications & Requirements

To thrive as a Shift Supervisor at Starbucks in Richmond, VA, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Proven ability to direct the work of others and learn quickly in a dynamic environment.
• Effective oral communication skills and strong knowledge of the retail environment.
• Exceptional interpersonal skills, with the ability to work collaboratively as part of a team and build lasting relationships.

Physical and Availability Demands

This role requires flexibility for varied shifts and the ability to stand for extended periods, with reasonable accommodations provided as needed.

Benefits & Perks

Starbucks offers industry-leading benefits that prioritize partner well-being and financial security:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you a true partner in our success.
• Spotify Premium: Enjoy ad-free music to fuel your shifts.
• Free Coffee and Markouts: Complimentary beverages and food items during shifts.
• 401(k) Match: Company contributions to help you save for the future.
• Additional perks include comprehensive health insurance, dental and vision coverage, paid vacation, mental health resources, and exclusive partner discounts.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor in Richmond, you'll have access to leadership training programs, mentorship opportunities, and clear paths to advancement—many of our district managers and executives started as baristas. With internal mobility across thousands of U.S. stores, your career trajectory is limitless. Join us and elevate from Shift Supervisor to store manager, district leader, or beyond.

Training and Support

Comprehensive onboarding ensures you're equipped for success, with ongoing coaching to refine your skills.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company that values diversity, equity, inclusion, and sustainability. In Richmond, Virginia, you'll contribute to a local store while benefiting from global opportunities. Our partners enjoy competitive pay (estimated $37,000-$48,000 annually for this role), a supportive culture, and the chance to make a real difference—one cup at a time. With flexible scheduling and a focus on work-life balance, Starbucks empowers you to thrive both personally and professionally.

Role FAQs

Q: What is the estimated salary for this Shift Supervisor role?
A: Based on market rates in Richmond, VA, expect $37,000-$48,000 USD yearly, plus tips and benefits.

Q: Is prior supervisory experience required?
A: Yes, at least six months delegating tasks to others.

Q: What shifts will I work?
A: Flexible hours including early mornings, evenings, weekends, nights, and holidays.

Q: Are accommodations available?
A: Yes, with or without reasonable accommodations for attendance, operations, etc.

Q: How do I apply?
A: Visit our careers site and search for Store# 13550 in Richmond, VA—apply today!