About Starbucks Coffee Company

Starbucks Coffee Company is the world's premier coffeehouse chain, serving millions daily with ethically sourced coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we're more than just coffee—we're about creating meaningful connections, fostering inclusive communities, and empowering partners (that's what we call our employees) to thrive. Our commitment to sustainability, innovation, and partner well-being sets us apart in the retail and food service industry.

Role Overview

As a Shift Supervisor at Starbucks Store# 56707 located at Grand & Thatcher in River Grove, Illinois, you'll play a pivotal role in delivering the Starbucks Experience. This leadership position involves overseeing shifts, coaching baristas, ensuring operational excellence, and creating a welcoming environment for customers. Shift Supervisors are the heartbeat of our stores, blending customer service expertise with team leadership to drive store success. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this role is ideal for motivated individuals ready to advance in a dynamic retail setting.

Why River Grove, Illinois?

River Grove offers a vibrant suburban community just outside Chicago, with easy access to urban amenities and a supportive local customer base. Our store at Grand & Thatcher is a community hub where partners build lasting relationships.

Key Responsibilities

In this hands-on leadership role, you'll:

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Prepare and coach the preparation of food and beverages to standard recipes or customized orders, handling recipe changes like temperature, ingredient quantities, or substitutions.
• Leverage at least six months of experience in delegating tasks and coordinating the work of two or more employees to keep operations smooth.

These responsibilities ensure our store runs efficiently while upholding Starbucks' high standards for customer satisfaction and partner safety.

Qualifications & Requirements

To succeed as a Shift Supervisor, you'll need:

• Six months of experience in a customer-facing role requiring constant interaction and fulfilling customer requests.
• At least six months of experience delegating tasks to other employees or coordinating teams of two or more.
• Proven ability to direct the work of others and learn quickly in a fast-paced environment.
• Effective oral communication skills and knowledge of the retail environment.
• Strong interpersonal skills, ability to work as part of a team, and build relationships with customers and partners.

No formal degree is required—your passion for coffee, people, and leadership is what matters most. Reasonable accommodations are available to support your success.

Benefits & Perks

Starbucks offers industry-leading benefits to support your well-being and growth:

• Bean Stock: Receive Starbucks stock grants as part of your compensation, making you a true partner in our success.
• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Spotify Premium: Enjoy a complimentary subscription to unwind with your favorite music.
• Free Coffee & Drink Markouts: Indulge in complimentary beverages and food items during your shifts.
• 401(k) with Company Match: Secure your future with retirement savings and generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts on merchandise.

Career Growth at Starbucks

Starbucks invests in your potential. As a Shift Supervisor, you'll gain leadership training through our Barista Basics, Shift Supervisor Foundations, and District Manager pathways. Many of our store managers, district leaders, and executives started as hourly partners. With internal mobility programs, mentorship, and tuition reimbursement, your career trajectory is limitless. Advance to roles like Assistant Store Manager, Store Manager, or beyond—over 70% of our leaders are promoted from within.

Training & Development

From day one, you'll receive hands-on training in coffee craftsmanship, customer service, and operations. Ongoing development includes leadership workshops, online courses, and performance coaching to build your skills.

Why Join Starbucks

Joining Starbucks means more than a job—it's a chance to inspire and be inspired. We prioritize inclusivity, with a diverse workforce and commitment to equity. In River Grove, you'll contribute to a tight-knit team serving loyal customers while enjoying work-life balance and premium benefits. Our partners rave about the culture: 'Starbucks feels like family,' says one Shift Supervisor. With competitive pay estimated at $36,000–$46,000 annually (based on market rates for the role in Illinois), plus tips and benefits, this is your opportunity to brew a brighter future.

Role FAQs

Q: What is the work schedule like?
A: Flexible, including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Q: Do I need prior supervisory experience?
A: Yes, at least six months delegating tasks to two or more employees.

Q: What benefits are available immediately?
A: Free drinks/food, stock grants, and more start right away; health and tuition benefits after eligibility.

Q: Is this a full-time role?
A: Yes, full-time employment with opportunities for overtime.

Q: How do I apply?
A: Visit our careers site and search for Store# 56707 in River Grove, IL—apply now to join the Starbucks family!