About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer experiences, and a commitment to sustainability. At Starbucks, we source ethically grown coffee from around the world, roasting it to perfection in our state-of-the-art facilities. Our mission is to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time. In Roanoke, Virginia, our Store# 78650 at Brambleton & Electric is a vibrant community hub where partners (that's what we call our employees) create moments of connection through every beverage and pastry served.

Role Overview

As a Shift Supervisor at Starbucks Coffee Company in Roanoke, Virginia, you'll step into a leadership role that empowers you to guide a team of baristas during dynamic shifts. This position is perfect for motivated individuals with retail or food service experience who thrive in fast-paced environments. Shift Supervisors ensure smooth operations, uphold our high standards for product quality, and foster a positive team atmosphere. You'll have the opportunity to develop your skills in customer service, team management, and store operations while enjoying the flexibility of a role that may include early mornings, evenings, weekends, nights, and holidays. With regular and consistent attendance, you'll contribute to delivering the Starbucks experience that customers love.

Key Responsibilities

Shift Supervisors at Starbucks play a pivotal role in daily store success. Key responsibilities include:

• Maintaining store operating policies and standards, including providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized for customers, handling recipe changes like temperature, ingredient quantities, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members to keep operations running efficiently.
• Directing the work of others while building strong relationships and promoting teamwork.
• Interacting constantly with customers to fulfill requests and deliver outstanding service in a retail environment.

Qualifications & Requirements

To succeed as a Shift Supervisor at our Roanoke location, you'll need:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Availability to work flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Strong interpersonal skills, effective oral communication, and the ability to learn quickly.
• Knowledge of the retail environment and ability to work as part of a team.

Reasonable accommodations are available to support your success. If you have the passion for coffee and people, this role is your next step.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you a true partner in our success.
• Spotify Premium: Enjoy ad-free music to fuel your shifts.
• Free Coffee and Food Markouts: Indulge in your favorites on every shift.
• 401(k) with Company Match: Secure your financial future with our generous matching program.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts. We invest in your well-being so you can focus on creating connections.

Career Growth at Starbucks

Starbucks is committed to your professional development. As a Shift Supervisor, you'll receive hands-on training, leadership coaching, and opportunities to advance quickly. Many of our district managers and store managers started as baristas or shift supervisors. Our internal mobility programs, mentorship opportunities, and tuition reimbursement empower you to climb the ladder. Whether you aspire to multi-unit leadership or corporate roles, Starbucks provides the tools and pathways for long-term success. In Roanoke, you'll join a supportive district team dedicated to your growth.

Why Join Starbucks

Joining Starbucks means more than a job—it's a community. We value inclusivity, sustainability, and innovation. Our Roanoke store is at the heart of the Brambleton & Electric neighborhood, serving loyal customers who appreciate our premium offerings. You'll work with passionate partners, enjoy competitive pay estimated at $35,000-$45,000 annually, and contribute to a brand that gives back through community initiatives and ethical sourcing. Experience the pride of leading a team that makes every day brighter.

Role FAQs

Q: What shifts will I work?
A: Flexible hours including early mornings, evenings, weekends, nights, and holidays, based on store needs.

Q: Do I need prior supervisory experience?
A: Yes, at least six months delegating tasks to two or more employees.

Q: What benefits are available immediately?
A: Partners are eligible for benefits upon hire, including free drinks, tuition coverage, and more.

Q: Is this a full-time role?
A: Yes, full-time employment with opportunities for overtime.

Q: How do I apply?
A: Visit our careers site and search for Store# 78650 in Roanoke, VA. Apply now to join the Starbucks family!