About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer service, and a welcoming third-place environment. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest arabica coffee to creating inclusive spaces where communities thrive.

In the United States, Starbucks employs hundreds of thousands of partners (that's what we call our employees) who bring our vision to life daily. As a Shift Supervisor at our Rockville, Maryland location (Store# 07290, Montrose Crossing), you'll play a pivotal role in upholding our standards of excellence while advancing your career in a supportive, dynamic environment.

Role Overview

The Shift Supervisor position at Starbucks Coffee Company in Rockville, Maryland, is an exciting leadership opportunity for motivated individuals passionate about coffee, customer service, and team development. In this full-time role, you'll oversee store operations during your shift, ensuring every customer leaves with a smile and a perfectly crafted beverage. This position demands flexibility, quick thinking, and a commitment to our core values of quality, safety, and partnership.

Shift Supervisors are the heartbeat of our stores, bridging the gap between baristas and store managers. You'll coach your team, handle high-volume rushes, and maintain the high standards that define the Starbucks experience. With Rockville's vibrant community and proximity to Washington, D.C., this role offers a chance to grow in a bustling retail hub while enjoying Starbucks' renowned benefits package.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful:

• Maintain regular and consistent attendance and punctuality, demonstrating reliability with or without reasonable accommodations.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays, to meet store needs.
• Enforce store operating policies and standards, delivering quality beverages and food products while managing cash handling, safety, and security protocols.
• Prepare beverages and coach team members on recipes, including customizations for temperature, ingredients, or substitutions.
• Delegate tasks and coordinate the efforts of two or more employees, directing workflows to ensure smooth operations during peak times.

Daily Leadership Focus

Expect to build relationships with customers and partners alike, fostering a positive team environment. Your ability to learn quickly and communicate effectively will be key to resolving issues and driving store performance.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Rockville, MD, you'll need:

• At least six months of experience in a customer-facing role involving constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Proven ability to direct others, with strong oral communication and interpersonal skills.
• Knowledge of the retail environment and the agility to work collaboratively in a team.
• Flexibility for varied shifts and a passion for building lasting relationships.

No formal degree is required—Starbucks values real-world experience and potential. We provide comprehensive training to set you up for success.

Benefits & Perks

Starbucks offers an unmatched benefits package designed to support your well-being and future:

• Bean Stock: Eligible partners receive Starbucks stock options, making you a true owner in our success.
• 100% Tuition Coverage: Pursue your bachelor's degree online through Arizona State University at no cost.
• Spotify Premium: Enjoy ad-free music to soundtrack your life.
• Free Coffee & Drink Markouts: Savor our full menu on every shift.
• 401(k) with Company Match: Secure your retirement with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts. We prioritize work-life balance with flexible scheduling and opportunities for immediate family coverage.

Career Growth at Starbucks

Starbucks is committed to your professional development. Shift Supervisors often advance to Store Manager, District Manager, or corporate roles. Our internal mobility program has propelled thousands of partners to leadership positions. In Rockville, you'll gain hands-on experience in a high-traffic store, building skills in operations, merchandising, and customer engagement. Access free leadership training, mentorship, and performance coaching to accelerate your path.

Real Partner Stories

Many of our executives started as baristas or shift supervisors. With dedication, your Starbucks career can lead to global opportunities.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that values diversity, equity, inclusion, and sustainability. In Rockville, Maryland, you'll contribute to a community-focused store while enjoying competitive pay (estimated $36,000–$46,000 annually), premium benefits, and a culture of belonging. We're not just serving coffee; we're creating moments of connection. If you thrive in fast-paced retail, love coaching teams, and want a career with endless potential, apply for Shift Supervisor at Store# 07290 today.

Role FAQs

What shifts will I work?

Flexible hours including early mornings, evenings, weekends, nights, and holidays, based on store needs.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to two or more employees.

What benefits are available immediately?

Free drinks, stock grants, and tuition coverage start right away for eligible partners.

Is training provided?

Comprehensive onboarding ensures you're equipped to lead from day one.

How do I apply?

Search for Store# 07290 in Rockville, MD, on the Starbucks careers site and submit your application today.

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