About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we pride ourselves on ethically sourcing premium Arabica coffee, crafting handcrafted beverages, and creating welcoming Third Place environments where customers connect, relax, and enjoy moments that matter. Our mission drives everything we do: to inspire and nurture the human spirit, one person, one cup, and one neighborhood at a time. As a Shift Supervisor at our Rockville, Maryland location (Store# 07453, Wintergreen Plaza), you'll play a pivotal role in upholding this legacy while advancing your career in a dynamic retail environment.

Role Overview

The Shift Supervisor position at Starbucks in Rockville, MD, is an exciting leadership opportunity for motivated individuals ready to step up in a fast-paced coffee retail setting. In this role, you'll oversee store operations during your shift, ensuring exceptional customer experiences, team performance, and adherence to Starbucks' high standards. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, you'll coach baristas, manage daily tasks, and contribute to a positive store culture. This full-time position offers a competitive estimated salary range of $38,000–$48,000 annually, reflecting market rates for retail leadership roles in the Rockville area with a buffer for performance potential. Ideal for those with prior customer service and team coordination experience, this role at Starbucks empowers you to lead with purpose and grow within a supportive company.

Key Responsibilities

As a Shift Supervisor, your day-to-day impact will be significant:

• Maintain regular and consistent attendance and punctuality, demonstrating reliability with or without reasonable accommodations.
• Work flexible hours, adapting to early mornings, evenings, weekends, nights, and holidays to meet store needs.
• Enforce store operating policies, including delivering quality beverages and food products, precise cash handling, and upholding safety and security protocols.
• Prepare beverages and coach team members on standard recipes or customized orders, adjusting for temperature, ingredients, or substitutions.
• Delegate tasks to employees and coordinate the efforts of two or more team members to ensure smooth operations.

Leadership Focus

Direct the work of others while fostering a collaborative team environment, handling customer requests with poise, and contributing to store success through proactive problem-solving.

Qualifications & Requirements

To thrive as a Shift Supervisor at Starbucks Rockville, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct others, learn quickly, and communicate effectively orally.
• Strong knowledge of the retail environment, interpersonal skills, and team-building capabilities.
• Flexibility for varied shifts and commitment to Starbucks' standards.

No formal degree is required—your passion for coffee, people, and leadership is what counts. Starbucks values diverse backgrounds and provides training to set you up for success.

Benefits & Perks

Starbucks offers industry-leading benefits that prioritize your well-being and growth:

• Bean Stock: Equity grants that make you a partner in our success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online).
• Spotify Premium: Complimentary subscription to enhance your daily playlist.
• Free Coffee & Food Markouts: Enjoy handcrafted beverages and fresh food on us during shifts.
• 401(k) Match: Generous company matching to secure your financial future.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and employee discounts, making Starbucks a top employer in retail.

Career Growth at Starbucks

Starbucks invests in your potential with robust development programs. Shift Supervisors often advance to roles like Assistant Store Manager, Store Manager, or District Manager. Our internal mobility rate is high—over 70% of leaders started in hourly positions. Access leadership training, mentorship, and tuition-free education to climb the ladder. In Rockville, MD, join a supportive district team focused on innovation and community impact.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company that values inclusivity, sustainability, and employee empowerment. In Rockville's vibrant Wintergreen Plaza community, you'll connect with loyal customers, contribute to local events, and be part of a brand synonymous with quality and warmth. With competitive pay, unparalleled benefits, and endless growth opportunities, this Shift Supervisor role is your gateway to a rewarding career. Experience the Starbucks difference: where your shift isn't just work—it's a chance to inspire.

Role FAQs

What shifts will I work?

Flexible hours including early mornings, evenings, weekends, nights, and holidays, based on store needs.

Is prior experience required?

Yes, at least six months in customer service and task delegation.

What benefits are available immediately?

Free coffee/food markouts start day one; full benefits package upon eligibility.

How do I apply?

Search for Store# 07453 in Rockville, MD, on Starbucks careers site and submit your application today.

Does Starbucks offer advancement?

Absolutely—many leaders began as Shift Supervisors.

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