About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer experiences, and a commitment to sustainability. At Starbucks, we source ethically grown coffee from around the world, roast it to perfection, and serve it in welcoming Third Place environments where communities connect. Our mission is to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time. As a Shift Supervisor at our Rockville Town Square store (Store# 10240), you'll play a pivotal role in upholding this legacy while advancing your career in a dynamic retail environment.

Role Overview

The Shift Supervisor position at Starbucks Coffee Company in Rockville, Maryland, is a leadership role designed for motivated individuals ready to step up and guide barista teams during shifts. This full-time opportunity involves overseeing daily operations, ensuring top-tier service, and fostering a positive store atmosphere. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, you'll maintain regular attendance and punctuality to support seamless store functionality. Ideal for those with retail or food service backgrounds, this role offers hands-on coaching in beverage and food preparation, cash handling, and safety protocols. Join us to build relationships, direct teams, and contribute to the Starbucks experience that customers love.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are centered on operational excellence and team empowerment. Key responsibilities include:

• Maintaining store operating policies and standards, including quality beverage and food production, cash handling, and safety/security measures.
• Coaching baristas in preparing food and beverages to standard recipes or customizing orders based on customer preferences, such as ingredient substitutions or temperature adjustments.
• Delegating tasks to team members and coordinating the efforts of two or more employees to ensure efficient shift operations.
• Directing the work of others while promoting a collaborative team environment.
• Interacting constantly with customers to fulfill requests and build lasting relationships.

These responsibilities demand strong leadership and adaptability, ensuring every shift runs smoothly and exceeds expectations.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Rockville, MD, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to work flexible hours, including early mornings, evenings, weekends, nights, and holidays, with regular and consistent attendance.
• Effective oral communication skills, strong interpersonal abilities, and the capacity to learn quickly.
• Knowledge of the retail environment, team collaboration skills, and relationship-building prowess.

Reasonable accommodations are available to support qualified applicants. No formal education beyond high school is required, but a passion for coffee and customer service is essential.

Benefits & Perks

Starbucks offers industry-leading benefits that prioritize partner well-being and growth:

• Bean Stock: Receive stock grants as part of your compensation, making you an owner in the company.
• 100% Tuition Coverage: Enroll in Arizona State University Online bachelor's degree programs with full tuition reimbursed.
• Spotify Premium: Enjoy a complimentary subscription to enhance your daily playlist.
• Free Coffee and Markouts: Product discounts and free drinks keep you fueled.
• 401(k) Match: Company matching contributions to help secure your financial future.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts on travel and merchandise.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll access leadership training programs, mentorship opportunities, and clear paths to roles like Assistant Store Manager or District Manager. Many of our executives started as baristas, proving our commitment to internal mobility. With district and regional advancement tracks, your career at Starbucks in Rockville can lead to nationwide opportunities. We provide ongoing coaching, performance feedback, and tuition support to fuel your professional journey.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company that values inclusivity, innovation, and impact. In Rockville Town Square, you'll serve a vibrant community while contributing to global initiatives like sustainable farming and community giveback programs. Our premium culture emphasizes work-life balance, recognition, and empowerment. With competitive estimated salaries ranging from $36,000 to $46,000 annually (based on market rates for Maryland retail supervisors), plus comprehensive benefits, this role offers stability and upside. Experience the pride of leading a team that creates moments of connection over every cup.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Is prior leadership experience required?

Yes, at least six months delegating tasks to two or more employees.

What benefits are available immediately?

Benefits like free coffee, product discounts, and Spotify Premium start right away, with full packages upon eligibility.

How does Starbucks support career advancement?

Through training, tuition coverage, and promotion opportunities from within.

Is this a full-time position?

Yes, full-time employment with opportunities for overtime.

Ready to elevate your career? Apply for the Shift Supervisor role at Starbucks Store# 10240 in Rockville Town Square today and become part of something bigger.