About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, renowned for its premium coffee, handcrafted beverages, and inviting store experiences. With thousands of locations across the United States and globally, Starbucks has built a legacy of fostering human connections over every cup. Founded in 1971 in Seattle, Washington, the company sources ethically grown coffee beans from sustainable farms, emphasizing quality, community, and innovation. At Starbucks, we're more than a coffee company—we're a people company, committed to uplifting our partners (that's what we call our employees) through comprehensive benefits, inclusive culture, and endless opportunities for growth.

In Rowland Heights, California, our store at Colima & Fullerton (#64611) embodies this spirit, serving the local community with exceptional service and products. As a Shift Supervisor, you'll play a pivotal role in creating those memorable moments for customers while leading a dynamic team.

Role Overview

The Shift Supervisor position at Starbucks Coffee Company in Rowland Heights, California, is a leadership role perfect for motivated individuals with retail experience. You'll oversee store operations during your shift, ensuring top-tier customer service, product quality, and team performance. This full-time role demands flexibility, with shifts that may include early mornings, evenings, weekends, nights, and holidays. If you thrive in a fast-paced retail environment, enjoy coaching others, and have a passion for coffee and hospitality, this is your chance to advance at one of America's most beloved brands.

Shift Supervisors at Starbucks are the backbone of our stores, directing the work of baristas and support staff while upholding our high standards for safety, cleanliness, and customer satisfaction. With competitive pay estimated between $38,000 and $48,000 annually (based on market rates for California retail leadership roles), plus robust benefits, this position offers stability and upside potential.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful:

• Maintain regular and consistent attendance and punctuality, modeling reliability for your team.
• Work flexible hours to meet store needs, including early mornings, evenings, weekends, nights, and holidays.
• Enforce store operating policies and standards, including quality beverage and food preparation, cash handling, safety, and security.
• Prepare and coach the preparation of food and beverages to standard recipes or customized orders, adjusting for temperature, ingredients, or substitutions.
• Delegate tasks to employees and coordinate the efforts of two or more team members to ensure smooth operations.

Leadership Focus

Direct the work of others, fostering a positive team environment where everyone excels. Your ability to communicate effectively and build relationships will drive success during peak hours.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Rowland Heights, bring the following:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Proven ability to direct others, learn quickly, and communicate orally with clarity.
• Strong knowledge of retail environments, interpersonal skills, and teamwork abilities.
• Capacity to build lasting relationships with customers and colleagues.

Reasonable accommodations are available, ensuring everyone has an equal opportunity to shine. No formal education beyond high school is required—your experience and passion are what count.

Benefits & Perks

Starbucks invests in its partners with industry-leading benefits from day one:

• 100% Tuition Coverage: Earn your bachelor's degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants to share in the company's success.
• Spotify Premium: Enjoy ad-free music to soundtrack your life.
• Free Coffee & Drink Markouts: Indulge in complimentary beverages and food items daily.
• 401(k) Match: Secure your future with generous company matching contributions.

Additional perks include health insurance, paid time off, mental health resources, and partner discounts. These benefits underscore Starbucks' commitment to your well-being and financial health.

Career Growth at Starbucks

Starbucks is a launchpad for careers. As a Shift Supervisor, you'll gain leadership experience that propels you toward roles like Assistant Store Manager, Store Manager, or even district leadership. Our internal mobility programs and tuition assistance have helped thousands advance. Many of our executives started as baristas—your journey begins here in Rowland Heights.

Training & Development

Receive world-class training on coffee expertise, customer service, and management skills. Ongoing coaching ensures you're always growing.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company that values inclusivity, sustainability, and community impact. In Rowland Heights, you'll contribute to a vibrant store while enjoying a supportive culture. With competitive pay, unparalleled benefits, and clear paths to promotion, this Shift Supervisor role offers more than a job—it's a career with purpose. Be part of the team that brews moments of connection, one cup at a time.

Role FAQs

What shifts will I work?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to support store operations.

Is experience required?

Yes, at least six months in customer service and task delegation.

What benefits are available?

From 100% ASU tuition coverage and Bean Stock to free drinks and 401(k) matching—full details upon hire.

How much does it pay?

Estimated $38,000–$48,000 yearly, based on California market rates for similar roles.

Can I advance my career?

Absolutely—Starbucks promotes from within with extensive training and opportunities.