Shift Supervisor - Starbucks Coffee Company in Rowland Heights, California

About Starbucks Coffee Company

Starbucks Coffee Company is the premier coffeehouse chain worldwide, renowned for its high-quality beverages, inviting atmosphere, and commitment to ethical sourcing. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we pride ourselves on creating a third place between home and work—a welcoming space where communities connect over perfectly crafted coffee. Our mission to inspire and nurture the human spirit, one person, one cup, and one neighborhood at a time drives everything we do. In Rowland Heights, California, our store at Colima & Fairway (#05582) embodies this ethos, serving the local community with passion and excellence.

Role Overview

As a Shift Supervisor at Starbucks Coffee Company in Rowland Heights, California, you will play a pivotal role in leading your team during shifts to deliver outstanding customer experiences. This position is ideal for motivated individuals with retail or food service experience who thrive in dynamic environments. You will oversee operations, coach baristas, ensure compliance with standards, and contribute to a positive store culture. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this full-time role offers the chance to advance within a supportive, growth-oriented company. Join us and elevate your career while making a difference in your community.

Key Responsibilities

Shift Supervisors at Starbucks are the backbone of store operations. Your key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours to meet store needs, including early mornings, evenings, weekends, nights, and holidays.
• Ensuring adherence to store operating policies and standards, such as providing quality beverages and food products, cash handling, and maintaining store safety and security.
• Preparing and coaching the preparation of food and beverages according to standard recipes or customized orders, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to team members and coordinating the efforts of two or more employees to keep operations smooth.
• Directing the work of others while fostering a collaborative team environment.

Customer Focus

Constantly interact with customers to fulfill their requests, building relationships and ensuring every visit is memorable.

Qualifications & Requirements

To succeed as a Shift Supervisor, you need:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct the work of others effectively.
• Quick learning aptitude to master Starbucks standards rapidly.
• Strong oral communication and interpersonal skills.
• Knowledge of the retail environment and ability to work seamlessly as part of a team.
• Capacity to build genuine relationships with customers and colleagues.

Availability for flexible scheduling is essential, and we provide reasonable accommodations where applicable.

Benefits & Perks

Starbucks offers industry-leading benefits to support your well-being and future:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants as a partner-owner in the company.
• Spotify Premium: Enjoy a complimentary subscription to enhance your daily life.
• Free Coffee & Markouts: Take home free drinks and food items during shifts.
• 401(k) Match: Build your retirement savings with generous company matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and employee discounts.

Career Growth at Starbucks

Starbucks invests in your professional development. As a Shift Supervisor, you'll receive hands-on training, leadership coaching, and opportunities to advance to roles like Assistant Store Manager or beyond. Our internal mobility program has helped thousands of partners climb the career ladder. With tuition coverage for ASU Online, you can earn degrees in business, leadership, or other fields while working. Many of our district managers and executives started as baristas or shift supervisors, proving that dedication leads to rewarding paths at Starbucks Coffee Company.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven organization that values inclusivity, sustainability, and innovation. In Rowland Heights, you'll contribute to a vibrant community hub while enjoying competitive pay estimated at $38,000-$48,000 annually, based on experience and local market rates. Experience the pride of leading a team that crafts moments of connection—one cup at a time. Our premium culture emphasizes work-life balance, recognition programs, and global impact through initiatives like ethical coffee sourcing and community giveback.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to support store operations.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to two or more employees.

What benefits are available immediately?

Partners are eligible for benefits like free drinks, stock grants, and tuition coverage from day one, with full health and 401(k) after qualifying periods.

Is training provided?

Comprehensive onboarding and ongoing development ensure you're equipped to succeed.

How do I apply?

Visit the Starbucks careers site and search for Store# 05582 in Rowland Heights, CA. Apply today to start your journey!

This role at Starbucks Coffee Company offers more than a job—it's a pathway to leadership and fulfillment. Seize the opportunity in Rowland Heights, California.