About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, renowned for its premium coffee, handcrafted beverages, and inviting store environments. With thousands of locations across the United States and globally, Starbucks has built a legacy of fostering human connections over every cup. Founded in 1971 in Seattle, Washington, the company has grown into a cultural icon, emphasizing ethical sourcing, sustainability, and community engagement. At Starbucks, partners (that's what we call our employees) are at the heart of everything we do. We offer more than just jobs; we provide opportunities for personal and professional growth in the dynamic coffee industry.

Role Overview

As a Shift Supervisor at Starbucks Store# 11519 in Madison Heights, located at 12 Mile & Dartmouth in Royal Oak, Michigan, you will play a pivotal role in leading your team during shifts. This position is ideal for motivated individuals with retail experience who thrive in fast-paced environments. Shift Supervisors ensure smooth operations, deliver exceptional customer service, and uphold Starbucks' high standards for food and beverage quality. You'll coach baristas, manage daily tasks, and contribute to creating the 'third place' atmosphere that Starbucks is famous for—a welcoming space between home and work.

Key Responsibilities

In this leadership role, your responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Being available to work flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages according to standard recipes or customized for customers, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members.

These duties ensure that every customer leaves with a smile and a perfectly crafted drink.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Royal Oak, Michigan, you should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating teams of two or more employees.
• The ability to direct the work of others and learn quickly in a dynamic retail setting.
• Effective oral communication skills, strong interpersonal abilities, and knowledge of the retail environment.
• Teamwork mindset and the capacity to build relationships with colleagues and customers.

No formal degree is required, but a passion for coffee, people, and leadership is essential. Starbucks values diversity and provides reasonable accommodations where needed.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you a true partner in the company's success.
• Spotify Premium: Enjoy ad-free music to enhance your daily vibe.
• Free Coffee and Drink Markouts: Indulge in your favorites on every shift.
• 401(k) with Company Match: Secure your financial future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts. These benefits are available from day one for eligible partners.

Career Growth at Starbucks

Starbucks is committed to your development. As a Shift Supervisor, you'll receive hands-on training, leadership coaching, and opportunities to advance quickly. Many district managers and store managers started as baristas or shift supervisors. Our internal mobility programs, mentorship opportunities, and leadership development courses pave the way for long-term careers. In Royal Oak, Michigan, you'll join a supportive district with paths to multi-unit management and beyond. With over 15,000 U.S. stores, the possibilities are endless.

Why Join Starbucks

Joining Starbucks means becoming part of a global community that values inclusivity, innovation, and impact. In Royal Oak, you'll serve a vibrant community near Madison Heights, contributing to local events and building lasting customer relationships. Enjoy a premium work culture with flexible scheduling, competitive pay estimated at $36,000-$46,000 annually, and the satisfaction of leading a team that creates moments of connection. Starbucks isn't just a job—it's a movement. Apply now to elevate your career in the coffee industry.

Role FAQs

Q: What is the work schedule like?
A: Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Q: Do I need prior supervisory experience?
A: Yes, at least six months delegating tasks to two or more employees.

Q: What benefits are available immediately?
A: Eligible partners enjoy tuition coverage, Bean Stock, free drinks, Spotify Premium, and 401(k) match from day one.

Q: Is this a full-time position?
A: Yes, full-time role with opportunities for overtime.

Q: How do I apply?
A: Visit the Starbucks careers site and search for Store# 11519 in Royal Oak, MI.

Ready to lead the next shift at Starbucks? Your journey starts here.