About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon, operating over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest arabica coffee to creating inclusive spaces where communities connect.

In the United States, Starbucks employs hundreds of thousands of partners (that's what we call our employees) who bring our values to life. As a Shift Supervisor at our Saginaw, Michigan store (Store# 51497 at State & Center), you'll play a pivotal role in delivering the Starbucks Experience to local customers. Saginaw, a vibrant city in Michigan's Great Lakes Bay Region, offers a welcoming community and dynamic retail environment perfect for career starters in the coffee industry.

Role Overview

The Shift Supervisor position at Starbucks is an entry-to-mid-level leadership role designed for motivated individuals ready to step up in a fast-paced retail setting. Reporting to the store manager, you'll oversee shift operations, coach baristas, and ensure every customer leaves with an exceptional experience. This full-time role demands flexibility, with shifts that may include early mornings, evenings, weekends, nights, and holidays. Ideal for those with retail or food service backgrounds, it's a launchpad for long-term growth within Starbucks' renowned career development programs.

At Store# 51497 in Saginaw, you'll contribute to a team-focused atmosphere where your leadership directly impacts store performance and customer satisfaction. With an estimated salary range of $34,000 to $42,000 annually (based on market rates for Michigan retail supervisors), this role offers competitive pay plus comprehensive benefits that set Starbucks apart.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and dynamic, blending leadership with operational excellence:

• Maintain regular and consistent attendance and punctuality, modeling reliability for your team.
• Work flexible hours to meet store needs, including early mornings, evenings, weekends, nights, and holidays.
• Enforce store operating policies and standards, ensuring top-quality beverages and food products, precise cash handling, and adherence to safety and security protocols.
• Prepare beverages and coach team members on recipes, including customizations like temperature adjustments, ingredient quantities, or substitutions.
• Delegate tasks to employees and coordinate the efforts of two or more team members to keep operations smooth during peak times.

Leadership Focus

Direct the work of others while fostering a positive team environment. Your ability to communicate effectively and build relationships will be key to motivating baristas and resolving on-the-spot challenges.

Qualifications & Requirements

Starbucks seeks candidates who thrive in a customer-centric retail environment. Key qualifications include:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Proven ability to direct others, learn quickly, and communicate orally with clarity.
• Strong interpersonal skills, retail knowledge, and teamwork abilities.
• Availability for flexible scheduling, with or without reasonable accommodations.

No formal education beyond high school is required, but a passion for coffee, people, and leadership is essential. All qualified applicants will be considered, including those needing reasonable accommodations.

Benefits & Perks

Starbucks offers industry-leading benefits that prioritize partner well-being and growth:

• 100% Tuition Coverage: Earn your bachelor's degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants as an equity owner in the company.
• Spotify Premium: Complimentary subscription to enjoy music on the job and beyond.
• Free Coffee & Drink Markouts: Enjoy unlimited handcrafted beverages and food markouts during shifts.
• 401(k) Match: Company matches your contributions to help build retirement savings.

Additional perks include health insurance, paid time off, mental health resources, and exclusive partner discounts. These benefits are available from day one for eligible roles, making Starbucks a top employer in retail.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll access leadership training, mentorship, and pathways to roles like Assistant Store Manager, Store Manager, and beyond—into district management or corporate positions. Many of our executives started as baristas. With internal promotion rates among the highest in retail, your career trajectory is in your hands. In Saginaw, you'll gain hands-on experience that transfers across our national network.

Training & Development

From onboarding to ongoing workshops, Starbucks equips you with skills in customer service, operations, and leadership. Online learning platforms and in-store coaching ensure continuous improvement.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that values inclusivity, sustainability, and community impact. In Saginaw, Michigan, you'll serve a diverse customer base while enjoying Michigan's four seasons and local attractions. Starbucks' commitment to ethical sourcing, environmental responsibility, and partner equity makes us more than a job—it's a movement. With competitive pay, unparalleled benefits, and real growth opportunities, this Shift Supervisor role is your chance to lead with purpose.

Role FAQs

Q: What is the typical shift length?
A: Shifts vary from 4-8 hours, with flexibility based on store needs.

Q: Are weekends and holidays required?
A: Yes, availability for all shifts is essential.

Q: What experience is needed?
A: Six months in customer service and task delegation.

Q: When do benefits start?
A: Eligible benefits begin on day one.

Q: How do I apply?
A: Visit Starbucks careers site and search for Store# 51497 in Saginaw, MI. Apply now to brew your future!