About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving over 150 million customers weekly across more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer experiences, and a commitment to sustainability. With a mission to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time—Starbucks offers more than just coffee. It's a third place between home and work where communities connect.

In the United States, Starbucks operates thousands of stores, each staffed by passionate partners who embody the company's core values: creating a culture of warmth and belonging, acting with integrity, and driving innovation. As a Shift Supervisor in Salem, Virginia, you'll be part of this dynamic team, contributing to the success of Store# 11080 at S Electric Rd and E Main St.

Role Overview

The Shift Supervisor role at Starbucks is a leadership position designed for motivated individuals ready to step up and guide store operations during shifts. This full-time opportunity in Salem, Virginia, involves overseeing team members, ensuring top-tier customer service, and upholding Starbucks' high standards for food and beverage quality. Shift Supervisors are the backbone of store success, blending hands-on barista skills with managerial oversight to create memorable experiences for every customer.

Flexible scheduling is key, with shifts that may include early mornings, evenings, weekends, nights, and holidays. If you thrive in a fast-paced retail environment and have a passion for coffee and people, this role offers the perfect platform to develop your leadership potential while enjoying Starbucks' renowned partner benefits.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are pivotal to smooth store operations and customer satisfaction. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized orders, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members to optimize efficiency.

Leadership and Team Support

Directing the work of others is at the heart of this role. You'll build relationships, foster teamwork, and ensure every partner performs at their best, creating a positive and productive store environment.

Qualifications & Requirements

Starbucks seeks candidates with proven experience and a customer-first mindset. Essential qualifications include:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct the work of others and learn quickly in a dynamic setting.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of the retail environment and ability to work collaboratively as part of a team.
• Capacity to build lasting relationships with customers and colleagues.

No formal education beyond high school is required, but a passion for hospitality and leadership is essential. Reasonable accommodations are available for qualified individuals with disabilities.

Benefits & Perks

Starbucks partners enjoy industry-leading benefits that support work-life balance and long-term success:

• 100% Tuition Coverage: Starbucks College Achievement Plan covers tuition for online bachelor's degrees at Arizona State University.
• Bean Stock: Equity grants that make you a partial owner of the company.
• Spotify Premium: Free subscription for partners.
• Free Coffee and Food Markouts: Enjoy complimentary beverages and food during shifts.
• 401(k) with Company Match: Robust retirement savings plan with generous matching contributions.

Additional perks include health insurance, paid time off, mental health resources, and exclusive partner discounts on merchandise.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll gain hands-on leadership experience that paves the way for advancement to roles like Assistant Store Manager, Store Manager, or District Manager. Thousands of partners have climbed the ranks through internal promotions, supported by comprehensive training programs, mentorship, and leadership development courses. In Salem, Virginia, this role is your entry point to a rewarding career in retail management within the coffee industry.

Training and Development

From barista basics to advanced management skills, Starbucks provides ongoing education to help you excel. Many Shift Supervisors transition to multi-unit leadership within 1-2 years.

Why Join Starbucks

Joining Starbucks means more than a job—it's a chance to be part of a purpose-driven company that prioritizes people, communities, and the planet. In Salem, Virginia, you'll contribute to a vibrant store while accessing global opportunities. With competitive pay estimated at $36,000-$46,000 annually (based on market rates for the role and location), plus benefits worth thousands more, this position offers stability and upside. Starbucks' inclusive culture welcomes diverse backgrounds, fostering belonging for all partners.

Role FAQs

What is the estimated salary for this Shift Supervisor role?

Based on U.S. retail/food sector rates for Salem, VA, expect $36,000-$46,000 yearly, with potential for performance bonuses and tips.

Is this a full-time position?

Yes, full-time with flexible scheduling to fit your lifestyle.

What benefits does Starbucks offer Shift Supervisors?

Comprehensive package including 100% ASU tuition coverage, Bean Stock, Spotify Premium, free drinks/food, and 401(k) match.

Do I need prior supervisory experience?

At least 6 months delegating tasks to 2+ employees is required.

How do I apply for the Salem, VA store?

Search for Store# 11080 on Starbucks careers site and submit your application today.