About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon, operating over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest Arabica coffee to creating inclusive spaces where communities connect.

In the United States, Starbucks employs hundreds of thousands of partners (that's what we call our employees) who bring our values to life. As a Shift Supervisor at our North Star Mall store in San Antonio, Texas, you'll play a pivotal role in upholding our standards of excellence in a vibrant retail environment.

Role Overview

The Shift Supervisor position at Starbucks Store# 02835, North Star Mall, is a dynamic leadership role perfect for motivated individuals with retail experience. In this full-time position, you'll oversee store operations during your shift, ensuring seamless service, team coordination, and adherence to our high standards. Flexible hours including early mornings, evenings, weekends, nights, and holidays are essential, making this ideal for those who thrive in a fast-paced, customer-focused setting.

As a Shift Supervisor, you'll coach baristas, handle cash responsibly, and maintain a safe, welcoming store. This role offers hands-on leadership experience in the coffee industry, with opportunities to grow within one of America's most beloved brands.

Key Responsibilities

Shift Supervisors at Starbucks are the backbone of store operations. Your key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours that may include early mornings, evenings, weekends, nights, and/or holidays.
• Meeting store operating policies and standards, including providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized for customers, handling recipe changes like temperature, ingredient quantities, or substitutions.
• Delegating tasks to other employees and coordinating the tasks of two or more team members to keep operations running smoothly.

Leadership and Team Support

Direct the work of others, foster a positive team environment, and build relationships that drive performance. Your ability to communicate effectively and work collaboratively will be key to success.

Qualifications & Requirements

To excel as a Shift Supervisor at Starbucks in San Antonio, you'll need:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfilling customer requests.
• Six months of experience delegating tasks or coordinating the work of two or more employees.
• Ability to direct the work of others and learn quickly in a dynamic environment.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of the retail environment and the ability to work as part of a team.
• Proven capacity to build relationships with customers and colleagues.

No formal education beyond high school is required, but a passion for coffee, customer service, and leadership is essential. Reasonable accommodations are available for qualified individuals with disabilities.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University (ASU) with full tuition reimbursement—no strings attached.
• Bean Stock: Equity grants that make you a true partner in our success.
• Spotify Premium: Enjoy ad-free music to fuel your shifts.
• Free Coffee and Drink Markouts: Indulge in your favorites on every shift.
• 401(k) with Company Match: Secure your future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts. We prioritize work-life balance and partner well-being.

Career Growth at Starbucks

Starbucks is committed to your professional development. As a Shift Supervisor, you'll receive ongoing training through our Barista Basics, customer service workshops, and leadership programs. Many of our district managers, store managers, and executives started as hourly partners. With internal mobility opportunities across thousands of U.S. stores, your career path is limitless. Advance to roles like Assistant Store Manager, Store Manager, or beyond—Starbucks invests in your growth.

Training and Development

From day one, you'll access Starbucks University for e-learning modules, mentorship, and skill-building. Our performance-based culture rewards initiative and dedication.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that values diversity, equity, inclusion, and belonging. In San Antonio's bustling North Star Mall location, you'll serve a diverse community while enjoying a supportive team atmosphere. We offer competitive pay estimated at $36,000–$46,000 annually (based on market rates for Texas retail supervisors), plus tips and benefits that enhance your total rewards. Starbucks partners enjoy global transfer opportunities, community involvement programs, and the pride of working for a brand that leads in sustainability—committing to 100% ethically sourced coffee by 2025.

Whether you're passionate about craft coffee or seeking leadership experience, this Shift Supervisor role at Starbucks Coffee Company in San Antonio, Texas, is your gateway to a rewarding career.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Is prior supervisory experience required?

Yes, at least six months delegating tasks or coordinating 2+ employees.

What benefits are available immediately?

Free drinks, Spotify Premium, and more from day one; tuition coverage after qualifying period.

Can I advance quickly?

Absolutely—many leaders started in hourly roles with proven performance.

How do I apply?

Search for Store# 02835 on Starbucks careers site and submit your application today!