About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer experiences, and a commitment to sustainability. At Starbucks, we are more than just a coffee company; we are a community of passionate individuals dedicated to inspiring and nurturing the human spirit. Our mission is to inspire and nurture the human spirit – one person, one cup, and one neighborhood at a time. In San Bernardino, California, our stores embody this ethos, serving as vibrant hubs for the local community.

Role Overview

As a Shift Supervisor at Starbucks Store# 11777 in Hospitality & Tippecanoe, San Bernardino, you will play a pivotal role in leading your team to deliver outstanding service and maintain the high standards that define the Starbucks experience. This position is ideal for motivated leaders with retail or food service experience who thrive in dynamic environments. You will oversee operations during your shift, coach baristas, ensure product quality, and create welcoming atmospheres for guests. With flexible scheduling and opportunities for advancement, this role offers a pathway to long-term success within Starbucks.

Key Responsibilities

In this leadership position, your daily duties will include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Being available to work flexible hours, including early mornings, evenings, weekends, nights, and/or holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized for customers, including adjustments like temperature, ingredient quantities, or substitutions.
• Leveraging at least six months of experience in delegating tasks to other employees and coordinating the work of two or more team members.

These responsibilities ensure smooth operations and elevate the guest experience, aligning with Starbucks' commitment to excellence.

Qualifications & Requirements

To succeed as a Shift Supervisor, candidates should possess:

• Six months of experience in a customer-facing role requiring constant interaction and fulfilling customer requests.
• At least six months of experience delegating tasks or coordinating teams of two or more employees.
• The ability to direct the work of others and learn quickly in a fast-paced retail environment.
• Effective oral communication skills, strong interpersonal abilities, and the capacity to build relationships.
• Knowledge of the retail environment and the ability to work collaboratively as part of a team.

No formal education beyond high school is required, but a passion for coffee, leadership, and customer service is essential. Starbucks values diversity and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits to support your well-being and growth:

• Bean Stock: Receive stock grants as part of your compensation, making you a partner in our success.
• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Spotify Premium: Enjoy a complimentary subscription to enhance your daily playlist.
• Free Coffee and Food Markouts: Take home partners' picks on every shift.
• 401(k) with Company Match: Secure your future with robust retirement savings options.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and employee discounts. These benefits underscore Starbucks' investment in its partners.

Career Growth at Starbucks

Starbucks is committed to your professional development. As a Shift Supervisor, you'll receive hands-on training, leadership coaching, and access to our internal job portal. Many of our district managers and store managers started in hourly roles. With tuition reimbursement, you can advance your education while climbing the ladder. Our performance-based culture rewards dedication, offering paths to roles like Assistant Store Manager, Store Manager, and beyond. In San Bernardino, join a supportive district with proven promotion rates.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company that prioritizes people, communities, and the planet. We offer competitive pay estimated at $38,000-$48,000 annually for this role in San Bernardino, California, based on market rates. Experience the pride of leading a team that creates moments of connection over coffee. Our inclusive culture celebrates diversity, with employee resource groups and global mobility opportunities. In a retail landscape, Starbucks stands out for its stability, innovation, and genuine care for partners. Whether you're building relationships with guests or growing with your team, this is where your career brews.

Role FAQs

What is the work schedule like? Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Do I need prior supervisory experience? Yes, at least six months delegating tasks to two or more employees.

What benefits are available from day one? Eligible for health benefits after qualifying hours, plus immediate access to perks like free coffee and tuition coverage.

Is training provided? Comprehensive onboarding and ongoing development through Starbucks University.

How do I apply? Visit our careers site, search for Store# 11777 in San Bernardino, and submit your application today.

Ready to lead the next shift at Starbucks? Apply now and become part of something bigger.