About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer service, and a welcoming third-place environment. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest arabica coffee to creating inclusive spaces where communities thrive.

In the United States, Starbucks employs hundreds of thousands of partners (that's what we call our employees) who bring our values to life daily. As a Shift Supervisor in San Carlos, California, you'll be part of a dynamic team at Store# 10717 on Laurel & Arroyo, contributing to the local community's love for Starbucks.

Role Overview

The Shift Supervisor role at Starbucks is a leadership position designed for motivated individuals ready to step up and guide store operations during shifts. In this full-time role at our San Carlos location, you'll oversee team members, ensure top-tier customer service, and maintain the high standards that define the Starbucks experience. This position requires flexibility, quick thinking, and a passion for coffee and people. With opportunities for advancement, it's an ideal entry into management within the retail and food service industry.

Shift Supervisors are the backbone of our stores, handling everything from coaching baristas to managing peak-hour rushes. If you thrive in a fast-paced retail environment and have at least six months of customer-facing and delegation experience, this role offers a platform to shine.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are pivotal to smooth store operations and customer satisfaction. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations, to support team reliability.
• Being available to work flexible hours, including early mornings, evenings, weekends, nights, and holidays, to meet store needs.
• Meeting store operating policies and standards, such as providing quality beverages and food products, accurate cash handling, and upholding safety and security protocols.
• Preparing and coaching the preparation of food and beverages according to standard recipes or customized for customers, including adjustments for temperature, ingredients, or substitutions.
• Leveraging at least six months of experience to delegate tasks to other employees and coordinate the efforts of two or more team members effectively.

Leadership and Team Direction

Directing the work of others is at the heart of this role. You'll motivate your team, resolve issues on the fly, and ensure everyone aligns with Starbucks' standards during your shift.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in San Carlos, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating teams of two or more employees.
• Strong ability to direct others, learn quickly, and communicate effectively orally.
• Knowledge of retail environments, robust interpersonal skills, and the capacity to work collaboratively while building relationships.
• Commitment to availability for flexible scheduling and adherence to attendance policies.

No formal degree is required, but a high school diploma or equivalent is preferred. Starbucks values diverse backgrounds and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice. As a Shift Supervisor, you'll enjoy:

• 100% Tuition Coverage: Starbucks College Achievement Plan covers full tuition for online bachelor's degrees at Arizona State University—no strings attached.
• Bean Stock: Equity grants that make you a true partner in our success, with shares in Starbucks stock.
• Spotify Premium: Free subscription to enjoy your favorite music on the job and beyond.
• Free Coffee and Food Markouts: Enjoy complimentary handcrafted beverages and food items during shifts.
• 401(k) with Company Match: Robust retirement savings plan with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts on merchandise and travel.

Career Growth at Starbucks

Starbucks invests heavily in partner development. Shift Supervisors often advance to roles like Assistant Store Manager, Store Manager, or District Manager within 1-2 years. Our internal training programs, leadership development courses, and mentorship opportunities ensure you're equipped for success. Many of our executives started as baristas or shift supervisors, proving that dedication leads to real career progression in the coffee industry.

In San Carlos, you'll gain hands-on experience in a high-volume store, building skills transferable across our global network.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that prioritizes people, communities, and sustainability. In San Carlos, California, you'll serve a vibrant community while enjoying the perks of working in one of the Bay Area's most desirable locations. Our inclusive culture celebrates diversity, fosters innovation, and rewards performance. With competitive pay estimated at $45,000-$55,000 annually (based on market rates for the role and location), plus comprehensive benefits, this is more than a job—it's a career launchpad.

Experience the pride of leading a team that creates moments of connection over every cup.

Role FAQs

What is the estimated salary for this Shift Supervisor role?

Based on retail/food sector rates in San Carlos, CA, expect $45,000-$55,000 USD yearly, with potential for performance bonuses.

Is this a full-time position?

Yes, this is a full-time role offering stable hours and benefits eligibility.

What experience is required?

Minimum six months in customer service and task delegation.

Does Starbucks offer flexible scheduling?

Absolutely—shifts vary to include mornings, evenings, weekends, and holidays.

How do I apply?

Search for Store# 10717, Laurel & Arroyo on Starbucks careers site and submit your application today!