About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon, operating over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are a community builder, committed to ethical sourcing, sustainability, and creating inspiring moments for our partners (that's what we call our employees) and customers alike. In San Carlos, California, our store at Industrial & Howard is a vibrant hub where innovation meets tradition in every cup.

Role Overview

As a Shift Supervisor at Starbucks Store# 14608 in San Carlos, California, you will play a pivotal role in leading your team during shifts, ensuring smooth operations, and delivering the unbeatable Starbucks experience. This position is ideal for motivated individuals with retail or food service experience who thrive in dynamic environments. You will coach baristas, manage customer interactions, and uphold our high standards for quality and service. With flexible scheduling and opportunities for advancement, this role offers a stepping stone to greater leadership within Starbucks.

Why This Role Matters

Shift Supervisors are the heartbeat of our stores, directing daily operations and fostering a positive team culture. In San Carlos, a bustling Bay Area community, you'll contribute to creating welcoming spaces where locals connect over their favorite drinks.

Key Responsibilities

In this hands-on leadership role, your responsibilities include:

• Maintaining regular and consistent attendance and punctuality, demonstrating reliability with or without reasonable accommodations.
• Being available for flexible hours, including early mornings, evenings, weekends, nights, and holidays to meet store needs.
• Ensuring compliance with store operating policies, including quality beverage and food preparation, cash handling, safety, and security protocols.
• Preparing and coaching the team on food and beverage recipes, including customizations for temperature, ingredients, or substitutions.
• Delegating tasks to employees and coordinating the efforts of two or more team members to keep operations running seamlessly.

Daily Impact

From opening the store to closing, you'll direct workflows, resolve issues, and build relationships that keep customers coming back.

Qualifications & Requirements

To succeed as a Shift Supervisor, you need:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Strong ability to direct the work of others and learn quickly in a fast-paced environment.
• Effective oral communication skills and knowledge of the retail environment.
• Strong interpersonal skills, ability to work as part of a team, and build lasting relationships.

No Experience? No Problem

While prior leadership experience is preferred, Starbucks invests in passionate individuals ready to grow. Reliable attendance and a customer-first mindset are key.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart:

• Bean Stock: Equity grants that make you a shareholder in our success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online).
• Spotify Premium: Enjoy ad-free music to fuel your shifts.
• Free Coffee & Food Markouts: Partners enjoy complimentary drinks and food while working.
• 401(k) Match: Comprehensive retirement savings with generous company matching.

Additional perks include health insurance, paid time off, mental health resources, and exclusive partner discounts on merchandise.

Career Growth at Starbucks

Starbucks is committed to your professional development. As a Shift Supervisor, you'll receive ongoing training through our Barista Basics, Shift Supervisor Foundations, and leadership programs. Many of our district managers and store managers started as baristas or shift supervisors. With internal promotion rates among the highest in retail, your path to roles like Assistant Store Manager or beyond is clear. In San Carlos, tap into Bay Area opportunities for rapid advancement.

Training & Development

Access Starbucks College Achievement Plan, leadership workshops, and mentorship to build skills for long-term success.

Why Join Starbucks

Joining Starbucks means more than a job—it's a chance to be part of a purpose-driven company focused on sustainability, diversity, and community impact. In San Carlos, you'll work in a supportive environment with competitive pay estimated at $45,000-$55,000 annually (based on market rates for California retail leadership roles), flexible scheduling, and a culture that values every partner. Experience the pride of serving Third Place environments where customers relax, work, and connect.

Role FAQs

Q: What is the work schedule like?
A: Flexible, including early mornings, evenings, weekends, and holidays to support store operations.

Q: Do I need prior supervisory experience?
A: Yes, at least six months delegating tasks to others.

Q: What benefits are available immediately?
A: Free drinks/food, Bean Stock, and Spotify start right away; tuition and 401(k) vest over time.

Q: Is this a full-time role?
A: Yes, full-time with opportunities for overtime.

Q: How do I apply?
A: Visit our careers site and search for Store# 14608 in San Carlos, CA. Join the Starbucks family today!