About Starbucks Coffee Company

Starbucks Coffee Company is the world's premier purveyor of the finest coffee, passionately committed to creating a welcoming third place environment where customers can connect, relax, and enjoy handcrafted beverages. With over 38,000 stores globally, Starbucks has built a legacy of innovation, sustainability, and employee empowerment. Founded in 1971 in Seattle, Washington, the company has grown into a global icon, serving millions daily while prioritizing ethical sourcing, community impact, and partner (employee) well-being. At Starbucks, we brew more than coffee—we foster careers, cultures, and connections that inspire.

Role Overview

As a Shift Supervisor at Starbucks Store# 13559 located at Harbor & Laning in San Diego, California, you'll step into a dynamic leadership role that blends customer service excellence with team coordination. This position is perfect for motivated individuals with retail experience who thrive in fast-paced environments. Shift Supervisors ensure smooth store operations, coach baristas on beverage and food preparation, and uphold Starbucks' high standards for quality and safety. With flexible scheduling that includes early mornings, evenings, weekends, nights, and holidays, this role offers the chance to grow within a supportive team while making a real impact on the customer experience in vibrant San Diego.

Key Responsibilities

Shift Supervisors at Starbucks play a pivotal role in daily operations. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours, including early mornings, evenings, weekends, nights, and holidays to meet store needs.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized for customers, handling changes like temperature, ingredient quantities, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members to optimize efficiency.

Leadership and Customer Focus

Direct the work of others while building strong relationships and fostering a positive team environment. Your ability to learn quickly and communicate effectively will drive success during peak shifts.

Qualifications & Requirements

To excel as a Shift Supervisor, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Strong interpersonal skills, effective oral communication, and the ability to work collaboratively as part of a team.
• Knowledge of the retail environment and the agility to learn quickly.
• Availability for flexible scheduling and commitment to regular attendance.

No formal education beyond high school is required, but a passion for coffee, customer service, and leadership is essential. Starbucks values diversity and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits that prioritize partner well-being and financial security:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you a true partner in Starbucks' success.
• Spotify Premium: Enjoy ad-free music to soundtrack your life.
• Free Coffee and Food Markouts: Indulge in complimentary beverages and snacks daily.
• 401(k) with Company Match: Build your retirement savings with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts on products and travel.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll receive ongoing training through Starbucks College Achievement Plan and leadership programs. Many supervisors advance to roles like Assistant Store Manager, Store Manager, or district leadership positions. With internal mobility across thousands of U.S. stores, your career path is limitless. In San Diego, opportunities abound in high-traffic locations like Harbor & Laning, where top performers shine.

Training and Development

From barista basics to advanced management courses, Starbucks provides world-class training. Gain certifications in food safety, customer service, and operational excellence to accelerate your growth.

Why Join Starbucks

Joining Starbucks means more than a job—it's a community. In San Diego's sunny climate, work amidst Harbor & Laning's bustling energy, serving loyal customers and building lasting relationships. Starbucks' commitment to sustainability, inclusivity, and innovation sets us apart. Experience a premium workplace culture that values your contributions, rewards your efforts, and supports your dreams. Whether you're perfecting a latte or leading a shift, you'll contribute to moments that matter.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to ensure coverage during peak times.

Is prior supervisory experience required?

At least six months delegating tasks to others is preferred, but Starbucks provides training for motivated candidates.

What benefits are available from day one?

Immediate access to free coffee markouts, Spotify Premium, and comprehensive health plans, with tuition coverage after qualifying hours.

How does Starbucks support career advancement?

Through internal promotions, leadership training, and 100% tuition coverage for ASU Online degrees.

Is this a full-time role?

Yes, designed for full-time commitment with opportunities for overtime during busy periods.

Ready to elevate your career? Apply for the Shift Supervisor position at Starbucks in San Diego today and become part of something bigger.