About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer service, and a welcoming third-place environment. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest Arabica coffee to creating inclusive spaces where communities thrive.

In the United States, Starbucks employs hundreds of thousands of partners (that's what we call our employees) who bring our vision to life daily. As a Shift Supervisor at our San Jose location on N. First & Old Bayshore, you'll play a pivotal role in upholding our high standards while advancing your career in a dynamic retail environment.

Role Overview

The Shift Supervisor position at Starbucks Store #11900 in San Jose, California, is a leadership role perfect for motivated individuals with retail experience who thrive in fast-paced settings. In this full-time position, you'll oversee store operations during your shift, ensuring seamless service, product quality, and team performance. You'll coach baristas, handle customer interactions, and maintain our commitment to safety and standards. This role offers flexible scheduling, including early mornings, evenings, weekends, nights, and holidays, providing the ideal entry point into management within the coffee industry.

With Starbucks' emphasis on partner development, Shift Supervisors gain hands-on experience in leadership, operations, and customer service—skills that propel careers forward. Located in vibrant San Jose, this role combines the energy of Silicon Valley with the warmth of Starbucks' community-focused culture.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are designed to keep the store running smoothly and customers delighted. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Being available to work flexible hours that may include early mornings, evenings, weekends, nights, and/or holidays.
• Meeting store operating policies and standards, including providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized for customers, handling recipe changes like temperature, ingredient quantities, or substitutions.
• Leveraging at least six months of experience to delegate tasks to other employees and coordinate the tasks of two or more team members.

These responsibilities empower you to direct the work of others, fostering a collaborative team environment while delivering the Starbucks experience customers love.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in San Jose, candidates should bring the following qualifications:

• Six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• At least six months of experience delegating tasks or coordinating the work of two or more employees.
• Ability to direct the work of others and learn quickly in a dynamic retail setting.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of the retail environment, with the capacity to work as part of a team and build lasting relationships.

Reasonable accommodations are available to ensure everyone has an equal opportunity to shine. If you have a passion for coffee, people, and leadership, this role is your next step.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice. As a Shift Supervisor, you'll enjoy:

• 100% Tuition Coverage: Starbucks College Achievement Plan covers 100% of tuition for online bachelor's degrees through Arizona State University (ASU Online)—no strings attached.
• Bean Stock: Equity grants that make you a true partner in our success, with shares in Starbucks stock.
• Spotify Premium: Complimentary subscription to enjoy your favorite music on the job and beyond.
• Free Coffee and Food Markouts: Enjoy handcrafted beverages and food items daily, plus discounts for friends and family.
• 401(k) with Company Match: Secure your future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts on travel, fitness, and more. These benefits reflect our investment in your well-being and long-term success.

Career Growth at Starbucks

Starbucks is committed to partner development, with clear paths from barista to district manager and beyond. Shift Supervisors receive targeted training through our Barista Basics, Shift Supervisor Foundations, and leadership programs. Many of our store managers and executives started in roles just like this. In San Jose, you'll have access to regional training centers and mentorship opportunities. With internal promotions filling 80% of leadership roles, your growth is in your hands. Whether you aspire to multi-unit management or corporate positions, Starbucks provides the tools, tuition support, and experience to get there.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that values diversity, equity, inclusion, and sustainability. In San Jose, you'll contribute to a store serving the innovative Bay Area community while enjoying a supportive culture that celebrates every partner. Our premium benefits, flexible schedules, and focus on work-life balance make Starbucks the ideal place for career-minded individuals. Experience the pride of leading a team that creates moments of connection—one cup at a time.

Role FAQs

What is the estimated salary for this role?

Estimated at $38,000 - $48,000 USD yearly, based on market rates for Shift Supervisors in San Jose, CA, with opportunities for performance-based increases.

Is this a full-time position?

Yes, this is a full-time role offering comprehensive benefits.

What shifts will I work?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to 2+ employees is required.

How do I apply?

Search for Store #11900 on Starbucks careers site and submit your application today!