About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer experiences, and a commitment to sustainability. At Starbucks, we source ethically grown coffee from around the world, roast it to perfection, and serve it in welcoming Third Place environments where communities connect. Our mission is to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time. As a Shift Supervisor at our San Jose location on Story & White, you'll be part of a dynamic team driving this mission forward in a vibrant California community.

Role Overview

The Shift Supervisor role at Starbucks Store# 09820 in San Jose, California, is a leadership position perfect for motivated individuals ready to step up in the fast-paced retail and food service industry. In this full-time role, you'll oversee shift operations, coach baristas, ensure top-tier customer service, and maintain our high standards for food and beverage quality. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this position offers the opportunity to grow within a supportive environment. Competitive pay estimated at $38,000-$48,000 annually reflects the value we place on skilled leaders in high-volume stores like ours in San Jose.

Why This Role Stands Out in San Jose

San Jose, the heart of Silicon Valley, demands energetic leaders who thrive in diverse, high-energy settings. Our Story & White store serves tech professionals, families, and locals seeking their daily brew, making it an ideal spot for career advancement in Starbucks' robust network.

Key Responsibilities

As a Shift Supervisor, your day-to-day impact will be significant. You'll lead by example, ensuring every customer leaves with a smile and a perfectly crafted drink.

• Maintain regular and consistent attendance and punctuality, modeling reliability for your team.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays, to meet store needs.
• Enforce store operating policies and standards, covering quality beverages and food products, cash handling, safety, and security.
• Prepare and coach the preparation of food and beverages to standard recipes or customized orders, handling changes like temperature, ingredients, or substitutions.
• Delegate tasks to other employees and coordinate the work of two or more team members, directing workflows efficiently.

Leadership in Action

Expect to interact constantly with customers, fulfilling requests with poise, while building team relationships that foster a positive store culture.

Qualifications & Requirements

Starbucks seeks proven performers for this Shift Supervisor position. Bring these essentials to the table:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct the work of others with confidence and clarity.
• Quick learning aptitude to master Starbucks recipes and procedures.
• Effective oral communication skills for team coaching and customer engagement.
• Strong knowledge of the retail environment, interpersonal skills, and team collaboration abilities.
• Capacity to build lasting relationships with colleagues and patrons.

Reasonable accommodations are available to support your success.

Benefits & Perks

Starbucks invests in its partners (that's us!) with industry-leading benefits that go beyond the basics, starting on day one for eligible roles.

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you an owner in Starbucks' success.
• Spotify Premium: Enjoy ad-free music to fuel your shifts.
• Free Coffee and Food Markouts: Indulge in your favorites on every shift.
• 401(k) with Company Match: Secure your future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts. In San Jose, you'll also tap into local wellness programs tailored for California partners.

Career Growth at Starbucks

Starbucks is committed to your professional journey. Shift Supervisors often advance to roles like Assistant Store Manager, Store Manager, or District Manager within 1-2 years. Our internal training programs, leadership development courses, and mentorship opportunities provide clear paths upward. Many of our executives started as baristas—your potential is limitless. In San Jose's competitive market, this role positions you for rapid growth in retail management or beyond.

Training and Development

From hands-on barista coaching to online leadership modules, Starbucks equips you with tools for success. Access global mobility programs to relocate or explore corporate opportunities.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company that values inclusivity, sustainability, and innovation. We're not just serving coffee; we're creating connections and opportunities. In San Jose, contribute to a store that powers Silicon Valley's innovators. Enjoy a premium work culture with work-life balance, community impact through volunteer time off, and the pride of wearing the green apron. With competitive pay, unbeatable benefits, and endless growth, this Shift Supervisor role is your gateway to a rewarding career.

Role FAQs

Q: What is the estimated salary for this role?
A: Approximately $38,000-$48,000 per year, based on experience and local San Jose market rates.

Q: Is this a full-time position?
A: Yes, full-time with flexible scheduling.

Q: What experience is required?
A: Six months in customer service and task delegation.

Q: Do benefits start immediately?
A: Eligible partners receive benefits from day one.

Q: How do I apply?
A: Search for Store# 09820 on Starbucks careers site and submit your application today!

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