About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are a community builder, committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do: to inspire and nurture the human spirit – one person, one cup and one neighborhood at a time.

In the United States, Starbucks employs hundreds of thousands of partners (that's what we call our employees) who bring our values to life in stores across the nation. From bustling urban centers like San Jose, California, to cozy suburban spots, our stores are hubs of connection, quality, and innovation. As a Shift Supervisor at Store# 24493 on Capitol & Berryessa, you'll be at the heart of this vibrant operation, leading a team that delivers exceptional customer experiences.

Role Overview

The Shift Supervisor role at Starbucks is a dynamic leadership position perfect for motivated individuals with retail experience who thrive in fast-paced environments. In this full-time role at our San Jose location, you'll oversee store operations during your shift, ensuring every customer leaves with a smile and a perfectly crafted beverage. You'll coach baristas, manage workflows, and uphold Starbucks' high standards for quality, safety, and service.

This position requires flexibility, as shifts may include early mornings, evenings, weekends, nights, and holidays. With six months of customer service and delegation experience, you'll step into a role that offers immediate impact and long-term growth. Estimated salary ranges from $38,000 to $48,000 annually, based on market rates for San Jose, California, with opportunities for performance-based increases.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and essential to store success:

• Maintain regular and consistent attendance and punctuality, demonstrating reliability with or without reasonable accommodations.
• Work flexible hours, adapting to early mornings, evenings, weekends, nights, and holidays to meet store needs.
• Meet store operating policies and standards, including providing quality beverages and food products, accurate cash handling, and ensuring store safety and security.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, handling recipe changes like temperature, ingredient quantities, or substitutions.
• Leverage at least six months of experience to delegate tasks to other employees and coordinate the efforts of two or more team members effectively.

Leadership Focus

Direct the work of others, fostering a positive team environment while building relationships and handling customer requests with poise.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks, you'll need:

• Six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• At least six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct the work of others and learn quickly in a dynamic retail setting.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of the retail environment, with the capacity to work as part of a team and build lasting relationships.
• Availability for flexible scheduling, including early mornings, evenings, weekends, nights, and holidays.

No formal education beyond high school is required, but a passion for coffee, people, and leadership is essential. Starbucks values diversity and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• Bean Stock: Receive stock grants as part of your compensation, making you a true partner in our success.
• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Spotify Premium: Enjoy a complimentary subscription to stream your favorite music.
• Free Coffee and Drink Markouts: Take home coffee, tea, and food items daily for you and your loved ones.
• 401(k) with Company Match: Secure your future with robust retirement savings support.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and partner discounts. These benefits are available from day one for eligible roles, ensuring you feel valued immediately.

Career Growth at Starbucks

Starbucks invests in your development with clear paths to advancement. Many of our store managers, district managers, and executives started as baristas or shift supervisors. Access free training programs, leadership coaching, and tuition reimbursement to build skills in operations, merchandising, and more. In San Jose, you'll join a supportive district with opportunities to relocate or promote quickly. Our culture emphasizes work-life balance, inclusivity, and innovation, empowering you to grow personally and professionally.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that prioritizes people, communities, and sustainability. In San Jose's Capitol & Berryessa neighborhood, you'll serve a diverse customer base while contributing to local initiatives. Enjoy a premium work environment with cutting-edge equipment, collaborative teams, and the satisfaction of crafting moments of connection. With competitive pay, unbeatable benefits, and endless growth, this Shift Supervisor role is your gateway to a rewarding career in the coffee industry.

Role FAQs

What is the salary for this position?

Estimated at $38,000–$48,000 USD yearly, based on San Jose market rates, with potential for bonuses and raises.

Is this a full-time role?

Yes, full-time with flexible scheduling to fit your lifestyle.

What experience is required?

Six months in customer service and delegation/leadership.

Does Starbucks offer benefits immediately?

Yes, eligible partners receive benefits like free drinks and tuition coverage from day one.

How do I apply?

Search for Store# 24493 on Starbucks careers site and submit your application today!