About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 locations globally, serving millions of customers daily. Founded in 1971 in Seattle, Washington, Starbucks has grown into a premium brand synonymous with high-quality coffee, exceptional customer experiences, and a commitment to sustainability. In the United States, Starbucks operates thousands of stores, including in vibrant cities like San Jose, California. As a Shift Supervisor at Store# 49749 located at River Oaks Pl and N. 1st St, you'll be part of a dynamic team that brings the Starbucks experience to life, fostering community and creating moments of connection over every cup.

Role Overview

The Shift Supervisor role at Starbucks in San Jose, California, is a leadership position designed for motivated individuals ready to guide store operations during shifts. This full-time opportunity involves overseeing team members, ensuring operational excellence, and delivering the signature Starbucks service. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, you'll play a pivotal role in maintaining store standards while building lasting customer relationships. Ideal for those with retail or food service experience, this position offers a pathway to management and beyond in the coffee industry.

Key Responsibilities

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, handling recipe changes like temperature, ingredient quantities, or substitutions.
• Delegate tasks to other employees and coordinate the work of two or more team members.
• Direct the work of others to ensure smooth operations and superior customer service.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in San Jose, candidates should possess at least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests. Additionally, six months of experience delegating tasks or coordinating teams is essential. Key attributes include the ability to learn quickly, effective oral communication skills, knowledge of the retail environment, strong interpersonal skills, the ability to work as part of a team, and relationship-building capabilities. Availability for flexible scheduling is required, along with a commitment to store policies on safety, security, and quality.

Benefits & Perks

Starbucks offers industry-leading benefits to support your well-being and growth. Enjoy 100% tuition coverage for online degrees through Arizona State University (ASU Online), empowering you to advance your education without financial burden. Participate in Bean Stock, our equity grant program that makes you a stakeholder in the company's success. Unwind with a complimentary Spotify Premium subscription and indulge in free coffee and food markouts during your shifts. Plus, take advantage of our 401(k) with company match to secure your financial future. These perks, combined with health insurance, paid time off, and employee discounts, make Starbucks a top employer in retail and food service.

Career Growth at Starbucks

Starbucks invests in your professional development with comprehensive training programs, leadership workshops, and clear paths to promotion. Many Shift Supervisors advance to roles like Assistant Store Manager, Store Manager, and District Manager. With opportunities across retail operations, supply chain, marketing, and corporate functions, your career at Starbucks can span the globe. In San Jose, you'll gain hands-on experience in a high-volume store, building skills in team leadership, customer service, and operations that are transferable industry-wide.

Why Join Starbucks

Joining Starbucks as a Shift Supervisor means more than a job—it's a chance to lead with purpose in a company that values inclusivity, sustainability, and innovation. In San Jose's bustling River Oaks Plaza location, you'll serve a diverse community while enjoying a supportive work environment. Starbucks' commitment to ethical sourcing, community involvement, and employee empowerment sets it apart. With competitive pay estimated at $45,000-$55,000 annually for this role in California, plus unparalleled benefits, this is your opportunity to elevate your career in the coffee industry.

Role FAQs

What experience is required for the Shift Supervisor role?

At least six months of customer service experience and six months delegating tasks to others.

What shifts will I work?

Flexible hours including early mornings, evenings, weekends, nights, and holidays.

What benefits does Starbucks offer?

Benefits include 100% ASU Online tuition coverage, Bean Stock, Spotify Premium, free coffee markouts, and 401(k) match.

Is this a full-time position?

Yes, this is a full-time role.

How do I apply for the Shift Supervisor job in San Jose?

Apply directly through the Starbucks careers portal for Store# 49749 at River Oaks Pl and N. 1st St.

Ready to lead the next shift at Starbucks? Apply today and become part of a legacy of excellence in coffee and community.