About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 locations globally, serving millions of customers daily. Founded in 1971 in Seattle, Washington, Starbucks has grown into a premium brand synonymous with high-quality coffee, exceptional customer experiences, and a commitment to sustainability. In the United States, Starbucks operates thousands of stores, including vibrant locations like Store# 09736 at Story & King in San Jose, California. As a Shift Supervisor, you'll be part of a dynamic team that brings the 'third place' experience to life—a welcoming space between home and work where communities connect over perfectly crafted beverages and food.

Role Overview

The Shift Supervisor role at Starbucks Store# 09736 in San Jose, California, is a leadership position ideal for motivated individuals with retail experience. In this full-time role, you'll oversee store operations during your shift, ensuring seamless service, team coordination, and adherence to Starbucks' high standards. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this position offers a fast-paced environment where you can develop leadership skills while contributing to customer satisfaction. Estimated salary ranges from $38,000 to $48,000 annually, competitive for the San Jose retail market, with opportunities for performance-based growth.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties focus on operational excellence and team leadership:

• Maintain regular and consistent attendance and punctuality, modeling reliability for your team.
• Oversee store operations, including providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Prepare and coach baristas in the preparation of food and beverages to standard recipes or customized orders, handling recipe changes like temperature, ingredient quantities, or substitutions.
• Delegate tasks to other employees and coordinate the efforts of two or more team members to meet peak-hour demands.
• Direct the work of others, fostering a positive team environment while delivering outstanding customer service.

Customer Focus

Interact constantly with customers, fulfilling requests promptly and building relationships that keep them returning to Starbucks in San Jose.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Availability for flexible scheduling, including early mornings, evenings, weekends, nights, and holidays.
• Strong skills in oral communication, interpersonal relations, team collaboration, and quick learning.
• Knowledge of retail environments and the ability to direct others effectively.

No formal education beyond high school is required, but a passion for coffee, customer service, and leadership is essential. Reasonable accommodations are available for qualified individuals.

Benefits & Perks

Starbucks offers industry-leading benefits that support your well-being and financial future:

• 100% Tuition Coverage: Pursue a bachelor's degree through Arizona State University Online at no cost.
• Bean Stock: Receive Starbucks stock grants as a partner, sharing in the company's success.
• Spotify Premium: Enjoy a free subscription to stream your favorite music.
• Free Coffee and Food Markouts: Take home beverages and food items daily.
• 401(k) Match: Company matches your contributions to help you save for retirement.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and employee discounts.

Career Growth at Starbucks

Starbucks invests in your development with structured training programs, leadership coaching, and clear paths to advancement. Many Shift Supervisors progress to Store Manager, District Manager, or corporate roles. In San Jose, you'll gain hands-on experience in a high-volume store, building a resume that opens doors across the retail and hospitality sectors. With internal mobility programs, 60% of store leaders started as hourly partners.

Why Join Starbucks

Joining Starbucks as a Shift Supervisor means more than a job—it's a chance to lead with purpose. In San Jose's diverse community, you'll create moments of connection through every cup served. Starbucks' commitment to ethical sourcing, sustainability, and inclusivity aligns with modern values, offering a premium workplace where your contributions matter. With competitive pay, unbeatable benefits, and global opportunities, this role positions you for long-term success in the coffee industry.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays, with or without reasonable accommodations.

Is prior leadership experience required?

Yes, at least six months delegating tasks to two or more employees.

What benefits are available immediately?

Benefits like free coffee markouts start day one; others like tuition coverage and 401(k) after eligibility periods.

How does Starbucks support career advancement?

Through training, mentorship, and promotion-from-within culture, with tools like the Starbucks College Achievement Plan.

Is this a full-time position?

Yes, full-time employment with opportunities for overtime during peak seasons.

Ready to elevate your career? Apply for the Shift Supervisor position at Starbucks Store# 09736 in San Jose today and become part of something bigger.