Shift Supervisor - Starbucks Coffee Company, San Jose, California

About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer service, and a commitment to sustainability. At Starbucks, we are more than just a coffee company; we are creators of human connections through every cup. Our mission is to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time. In San Jose, California, our stores are vibrant community hubs where partners (that's what we call our employees) thrive in a supportive environment focused on growth, inclusivity, and innovation.

As a Shift Supervisor at Starbucks Store# 05436 on Coleman Avenue, you'll play a pivotal role in delivering the Starbucks Experience to our loyal customers in the heart of Silicon Valley. This position offers a dynamic opportunity to lead a team, ensure operational excellence, and contribute to a brand that values its people as much as its coffee.

Role Overview

The Shift Supervisor role at Starbucks is designed for motivated leaders who excel in fast-paced retail environments. Reporting to the store manager, you'll oversee shift operations, coach baristas, and ensure every customer leaves with a smile. This full-time position requires flexibility to work early mornings, evenings, weekends, nights, and holidays. With regular and consistent attendance, you'll maintain store standards in beverage quality, food preparation, cash handling, safety, and security. Ideal for those with retail or food service experience, this role emphasizes team coordination, customer fulfillment, and quick learning in a high-volume setting.

In San Jose, where innovation meets community, Shift Supervisors at Starbucks drive performance while fostering a positive workplace culture. Estimated salary ranges from $42,000 to $52,000 annually, competitive with Bay Area retail leadership roles, plus comprehensive benefits.

Key Responsibilities

Shift Supervisors at Starbucks are the backbone of store operations during their shifts. Key duties include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Ensuring compliance with store operating policies and standards, such as providing quality beverages and food products, accurate cash handling, and upholding safety and security protocols.
• Preparing and coaching the preparation of food and beverages according to standard recipes or customized orders, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members to optimize efficiency.
• Directing the work of others while interacting constantly with customers to fulfill their requests.

These responsibilities ensure smooth operations and an exceptional customer experience at our Coleman Avenue location.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in San Jose, candidates should possess:

• At least six (6) months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six (6) months of experience delegating tasks or coordinating teams of two or more employees.
• Ability to direct the work of others effectively.
• Quick learning aptitude to master recipes, procedures, and store systems.
• Strong oral communication and interpersonal skills.
• Knowledge of retail environments and ability to work collaboratively in a team.
• Proven relationship-building skills with customers and colleagues.

No formal education beyond high school is required, but a passion for coffee, leadership, and service is essential. Reasonable accommodations are available for qualified individuals with disabilities.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• Bean Stock: Equity grants that make you a shareholder in Starbucks' success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online), empowering your educational dreams.
• Spotify Premium: Free subscription to enjoy your favorite music on the job and beyond.
• Free Coffee and Food Markouts: Enjoy handcrafted beverages and food items daily.
• 401(k) with Company Match: Secure your future with generous retirement contributions.

Additional perks include comprehensive health insurance, paid time off, partner discounts, mental health resources, and stock grants. These benefits underscore Starbucks' commitment to partner well-being.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll receive ongoing training through Starbucks College Achievement Plan and leadership programs. Many store managers and district leaders started as baristas or shift supervisors. In San Jose, opportunities abound for advancement into multi-unit management, corporate roles, or international assignments. Our culture promotes from within, with clear paths to roles like Assistant Store Manager, Store Manager, and beyond. Join us and build a long-term career in the coffee industry.

Training and Development

New Shift Supervisors undergo immersive onboarding, including barista skills, leadership workshops, and operational simulations. Continuous learning via the Starbucks Learning platform ensures you're always growing.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company that prioritizes people, communities, and the planet. In San Jose, you'll contribute to local initiatives like youth programs and sustainable sourcing. Our inclusive culture celebrates diversity, with employee resource groups and equitable pay practices. Experience the pride of leading a team that creates moments of connection daily. With competitive pay, unbeatable benefits, and global opportunities, Starbucks is where ambition meets impact.

Role FAQs

What shifts will I work?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Is prior supervisory experience required?

At least six months delegating tasks or coordinating teams is preferred.

What benefits are available immediately?

Free coffee markouts and partner discounts start day one; full benefits after eligibility.

Can I advance quickly?

Yes, high performers often promoted within 6-12 months.

How does Starbucks support work-life balance?

Through flexible scheduling, mental health days, and generous PTO.

Ready to lead at Starbucks? Apply for the Shift Supervisor role at Store# 05436 on Coleman Avenue today and brew your future with us!