About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, renowned for its premium coffee, handcrafted beverages, and inviting store experiences. Founded in 1971 in Seattle, Washington, Starbucks has grown to over 38,000 locations globally, serving millions of customers daily. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest Arabica coffee to creating a welcoming third place between home and work.

In the United States, Starbucks employs hundreds of thousands of partners (that's what we call our employees) who embody our core values of creating a culture of warmth and belonging, acting with integrity, and driving innovation. As a Shift Supervisor at our San Jose store on Santa Teresa & Snell, you'll be part of a dynamic team in one of California's most vibrant cities, contributing to the Starbucks legacy while building your own career.

Role Overview

The Shift Supervisor role at Starbucks Store# 05846 in San Jose, California, is a leadership position perfect for motivated individuals ready to step up in a fast-paced retail environment. As a Shift Supervisor, you'll lead a team of baristas during your shift, ensuring exceptional customer service, operational excellence, and adherence to Starbucks standards. This full-time position requires flexibility for early mornings, evenings, weekends, nights, and holidays, making it ideal for those who thrive in dynamic settings.

With a focus on coaching, delegating, and building relationships, you'll play a key role in delivering the Starbucks experience—high-quality beverages, fresh food, and a safe, secure store environment. No prior supervisory experience is required beyond six months of task delegation, but your passion for coffee, people, and retail will set you apart.

Key Responsibilities

Lead Shift Operations

Oversee daily store operations, including cash handling, store safety, and security protocols. Ensure compliance with all Starbucks operating policies and standards, maintaining a clean and efficient environment.

Coach and Develop Team

Delegate tasks to baristas, coordinate team efforts, and provide on-the-spot coaching for food and beverage preparation. Guide others in adhering to recipes, customizing orders, and meeting customer requests with precision.

Deliver Outstanding Customer Service

Interact directly with customers, fulfilling requests promptly and professionally. Prepare and coach the preparation of beverages and food to exact standards, handling customizations like temperature adjustments or ingredient substitutions.

Maintain Attendance and Flexibility

Demonstrate regular, consistent attendance and punctuality. Be available for flexible scheduling to support peak store hours and business needs.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in San Jose, you'll need:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Strong ability to direct the work of others and learn quickly in a retail setting.
• Effective oral communication skills and knowledge of the retail environment.
• Robust interpersonal skills, team collaboration abilities, and relationship-building prowess.
• Availability for flexible hours, with or without reasonable accommodations.

These qualifications ensure you're equipped to handle the demands of leadership in a high-volume Starbucks store.

Benefits & Perks

Starbucks offers industry-leading benefits that prioritize your well-being and growth:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants as part of your compensation, making you an owner in the company.
• Spotify Premium: Enjoy a complimentary subscription to stream your favorite music.
• Free Coffee and Drink Markouts: Take home beverages and food on every shift.
• 401(k) with Company Match: Secure your future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and partner discounts. These benefits reflect Starbucks' commitment to total rewards for every partner.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll gain hands-on leadership experience that paves the way for roles like Assistant Store Manager, Store Manager, and beyond—into district management or corporate opportunities. Our internal mobility program has helped thousands advance, with 80% of store managers starting as hourly partners. Access free leadership training, mentorship, and tuition-free education to fuel your ascent in the coffee industry.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven organization that values diversity, equity, inclusion, and community impact. In San Jose, you'll serve a diverse customer base in the heart of Silicon Valley, contributing to local initiatives while enjoying California's dynamic lifestyle. With competitive pay estimated at $38,000–$48,000 annually (based on market rates for the role and location), plus tips and benefits, this is more than a job—it's a launchpad for your career. Experience the pride of crafting moments of connection over every cup.

Role FAQs

Is prior supervisory experience required?

No, but six months of delegating tasks to others is essential.

What shifts will I work?

Flexible hours including early mornings, evenings, weekends, nights, and holidays.

Are benefits available immediately?

Yes, eligible partners enjoy benefits from day one, including free drinks and tuition coverage.

How do I apply?

Search for Store# 05846 on Starbucks careers site and submit your application today.

Ready to lead at Starbucks? Apply now and elevate your career in San Jose.