About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer service, and a welcoming third-place environment. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest arabica coffee to creating inclusive spaces where communities thrive.

In the United States, Starbucks employs hundreds of thousands of partners (that's what we call our employees) who bring our values to life daily. As a Shift Supervisor in San Jose, California, you'll be part of a dynamic team at Store# 05857, located at San Felipe & Yerba Buena, contributing to the vibrant local community in the heart of Silicon Valley.

Role Overview

The Shift Supervisor role at Starbucks is a leadership position designed for motivated individuals ready to take the next step in their retail career. In this full-time position, you'll oversee store operations during your shift, ensuring every customer leaves with a smile and a perfectly crafted beverage. This role is perfect for those with retail or food service experience who excel in fast-paced environments and thrive on coaching teams to success.

Shift Supervisors at Starbucks are the backbone of our stores, balancing customer service excellence with operational efficiency. You'll work flexible hours, including early mornings, evenings, weekends, nights, and holidays, to meet the demands of our 24/7 coffee-loving customers in San Jose.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful:

• Maintain regular and consistent attendance and punctuality, setting the example for your team.
• Ensure compliance with store operating policies, including providing high-quality beverages and food products, precise cash handling, and upholding safety and security standards.
• Prepare beverages and coach baristas on recipes, including customizations like temperature adjustments, ingredient quantities, or substitutions.
• Delegate tasks to team members and coordinate the efforts of two or more employees to keep operations running smoothly.
• Direct the work of others, fostering a positive team environment while delivering outstanding customer service.

Customer Focus

Constant interaction with customers is key. You'll fulfill requests promptly, build relationships, and create memorable experiences that keep guests coming back to our San Felipe & Yerba Buena location.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks, you'll need:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Availability for flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Strong interpersonal skills, effective oral communication, and the ability to learn quickly.
• Knowledge of the retail environment and ability to work collaboratively in a team.

Reasonable accommodations are available, and we value diversity in our hiring practices.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants as part of your compensation, making you an owner in our success.
• Spotify Premium: Enjoy a free subscription to stream your favorite music on the job.
• Free Coffee and Food Markouts: Take home beverages and food items daily to savor our menu.
• 401(k) Match: Secure your future with our generous company matching contributions.

Additional perks include comprehensive health insurance, paid time off, partner discounts, and more. These benefits are available from day one for eligible partners.

Career Growth at Starbucks

Starbucks is committed to your professional development. As a Shift Supervisor, you'll receive ongoing training through our Barista Basics, Shift Supervisor workshops, and leadership programs. Many of our district managers, store managers, and executives started as baristas or shift supervisors. In San Jose, you'll have opportunities to advance to roles like Assistant Store Manager or beyond, with clear paths to regional leadership.

Our internal mobility program allows partners to explore opportunities across thousands of U.S. stores, ensuring your career evolves with your ambitions.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that prioritizes people, communities, and sustainability. In San Jose, you'll serve a diverse clientele in a high-energy store while enjoying the perks of working for a Fortune 500 company. Our premium culture emphasizes work-life balance, inclusivity, and innovation—think mental health days, equity resource groups, and global impact initiatives like our Greener Stores promise.

With competitive estimated salaries ranging from $38,000 to $48,000 annually (based on market rates for San Jose, CA), plus tips and benefits, this role offers real financial upside.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to support store needs.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to two or more employees.

What benefits are available immediately?

Eligible partners enjoy tuition coverage, Bean Stock, Spotify Premium, free markouts, and 401(k) match from day one.

Is this a full-time position?

Yes, full-time employment with opportunities for overtime and advancement.

How do I apply for the Shift Supervisor role at Store# 05857?

Search for Starbucks careers online and apply directly—your journey to leadership starts now!

Ready to lead the shift at Starbucks in San Jose? Apply today and brew your future with us. (Word count: 1,248)