About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving over 150 million customers weekly across more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer service, and a welcoming third-place environment. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest Arabica coffee to creating inclusive spaces where communities thrive.

In the United States, Starbucks operates thousands of stores, including vibrant locations like Store# 05844 at DeAnza & Polhemus in San Mateo, California. This store embodies our passion for connection, quality, and innovation in the heart of the Bay Area. As a Shift Supervisor here, you'll play a pivotal role in upholding our standards while advancing your career in a dynamic retail environment.

Role Overview

The Shift Supervisor position at Starbucks Store# 05844 in San Mateo, California, is a leadership role designed for motivated individuals ready to guide barista teams during shifts. This full-time opportunity involves overseeing daily operations, ensuring top-tier customer experiences, and maintaining our high standards for food and beverage quality. Shift Supervisors are the on-the-ground leaders who coach teams, handle cash securely, and prioritize store safety. With flexible scheduling that includes early mornings, evenings, weekends, nights, and holidays, this role offers a fast-paced setting perfect for those who thrive in retail and hospitality.

Ideal candidates bring at least six months of customer service experience and supervisory skills, making this an excellent step up from barista roles. Located in San Mateo, a bustling city in Silicon Valley, you'll contribute to a store that serves tech professionals, families, and locals seeking their daily brew.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful:

• Maintain regular and consistent attendance and punctuality, demonstrating reliability with or without reasonable accommodations.
• Work flexible hours, adapting to early mornings, evenings, weekends, nights, and holidays to meet store needs.
• Enforce store operating policies and standards, including delivering quality beverages and food products, precise cash handling, and upholding safety and security protocols.
• Prepare beverages and food to standard recipes or customize orders, adjusting for temperature, ingredients, or substitutions as needed.
• Coach and direct baristas in food and beverage preparation, ensuring consistency and excellence.
• Delegate tasks to team members and coordinate the efforts of two or more employees to keep operations smooth.

Leadership Focus

Directing the work of others is central— you'll motivate your team, foster collaboration, and resolve issues swiftly to create positive guest interactions every shift.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in San Mateo, candidates should possess:

• At least six months of experience in a customer-facing role involving constant interaction and fulfilling requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct others, learn quickly, and communicate effectively orally.
• Knowledge of retail environments, strong interpersonal skills, and the capacity to build relationships.
• Team-oriented mindset with flexibility for varied shifts.

No formal education beyond high school is required, but a passion for coffee and people is essential. Starbucks values diversity and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart, starting on day one for eligible partners:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that let you own a piece of Starbucks' success.
• Spotify Premium: Complimentary subscription to enjoy music on the go.
• Free Coffee & Food Markouts: Enjoy handcrafted beverages and food items daily.
• 401(k) with Company Match: Secure your future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and partner discounts. In California, we also comply with state-specific benefits like paid sick leave.

Career Growth at Starbucks

Starbucks invests in your development with clear paths to advancement. Shift Supervisors often progress to Assistant Store Manager, Store Manager, and beyond—many district and regional leaders started as baristas. Access free training programs, leadership coaching, and the Starbucks College Achievement Plan. In San Mateo, tap into Bay Area opportunities for multi-store oversight or corporate roles. Our culture emphasizes internal mobility, with 70% of managers promoted from within.

Training & Support

New hires receive hands-on barista training, supervisory workshops, and ongoing e-learning to build skills in operations, customer service, and leadership.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that prioritizes people, communities, and sustainability. In San Mateo, you'll work in a high-energy store serving innovative drinks like the Oleato coffee olive oil beverages. Enjoy a supportive culture, competitive pay estimated at $42,000-$52,000 annually (based on market rates for California retail supervisors), and the chance to make a difference. Starbucks partners are empowered to create moments of connection, backed by a brand valued at billions.

Our commitment to ethical sourcing—100% ethically sourced coffee—and inclusivity makes us a top employer. Whether you're building relationships with regulars or coaching new hires, every shift contributes to something bigger.

Role FAQs

What is the estimated salary for this role?

Based on San Mateo, CA market rates for shift supervisors in retail/food service, expect $42,000-$52,000 yearly, with potential for tips and performance bonuses.

Is this a full-time position?

Yes, full-time with flexible scheduling to fit your lifestyle.

What experience is required?

Six months customer service and six months task delegation/coordination.

Does Starbucks offer benefits immediately?

Eligible partners receive benefits like tuition coverage and Bean Stock from day one.

How do I apply?

Search for Store# 05844 on Starbucks careers site and submit your application today!

This role at Starbucks in San Mateo is more than a job—it's a launchpad for your career. Apply now and brew your future with us.