About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 locations globally, serving millions of customers daily. Founded in 1971 in Seattle, Washington, Starbucks has grown into a premium brand synonymous with high-quality coffee, exceptional customer experiences, and a commitment to sustainability. In the United States, Starbucks operates thousands of stores, including vibrant locations like Store# 05596 on HWY 92 @ Bridgepoint in San Mateo, California. As a Shift Supervisor, you'll be part of a dynamic team that crafts handcrafted beverages, fosters community, and drives operational excellence in a fast-paced retail environment.

Role Overview

The Shift Supervisor role at Starbucks in San Mateo, California, is a leadership position designed for motivated individuals ready to guide barista teams during shifts. This full-time opportunity involves overseeing store operations, ensuring top-tier service, and maintaining the high standards that define Starbucks. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, you'll play a pivotal role in creating memorable moments for customers while developing your retail management skills. Ideal for those with customer-facing experience, this position offers a pathway to greater responsibility within one of the most iconic brands in the coffee industry.

Key Responsibilities

As a Shift Supervisor, your daily duties focus on operational leadership and team support. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours to meet store needs, including early mornings, evenings, weekends, nights, and holidays.
• Enforcing store operating policies and standards, such as providing quality beverages and food products, accurate cash handling, and upholding safety and security protocols.
• Preparing and coaching the preparation of food and beverages according to standard recipes or customized orders, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the efforts of two or more team members to ensure smooth operations.

Leadership and Customer Focus

Directing the work of others is central to this role. You'll build relationships, communicate effectively, and foster a positive team environment while delivering outstanding service to every customer.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in San Mateo, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Strong ability to direct others, learn quickly, and communicate orally effectively.
• Knowledge of retail environments, robust interpersonal skills, and the capacity to work collaboratively in a team.
• Proven ability to build relationships and adapt to a dynamic, high-volume setting.

No formal education beyond high school is required, but a passion for coffee, customer service, and leadership is essential. Starbucks values diversity and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits that support your well-being and professional growth:

• 100% Tuition Coverage: Pursue a bachelor's degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you a partner in Starbucks' success.
• Spotify Premium: Complimentary subscription to enjoy your favorite music.
• Free Coffee and Food Markouts: Enjoy handcrafted beverages and food items on the house.
• 401(k) Match: Company matching contributions to help secure your financial future.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and employee discounts. These benefits underscore Starbucks' commitment to its partners (that's what we call our employees).

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll receive ongoing training through Starbucks College Achievement Plan and leadership programs. Many supervisors advance to roles like Store Manager, District Manager, or corporate positions. With internal mobility across thousands of U.S. stores, your career trajectory is limitless. In San Mateo, a bustling Bay Area location, you'll gain exposure to diverse customer bases and high-volume operations, accelerating your path to success.

Training and Development

From barista basics to advanced management courses, Starbucks provides world-class training. Expect mentorship, performance feedback, and opportunities to lead initiatives like sustainability drives or community events.

Why Join Starbucks

Joining Starbucks as a Shift Supervisor in San Mateo means more than a job—it's a chance to lead with purpose. Work in a supportive culture that prioritizes inclusivity, innovation, and impact. Contribute to ethical sourcing, reducing waste, and creating welcoming third places. With competitive pay estimated at $45,000-$55,000 annually (based on market rates for California retail leadership roles), plus unparalleled benefits, this role offers stability and excitement. Be part of a brand that transforms coffee into connections and careers into legacies.

Role FAQs

What hours will I work?

Flexible scheduling includes early mornings, evenings, weekends, nights, and holidays to support store operations.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to two or more employees is required.

What benefits are available immediately?

Many perks like free coffee markouts start on day one, with full benefits upon eligibility.

Is this a full-time position?

Yes, designed for full-time commitment with opportunities for overtime.

How do I apply?

Search for Store# 05596 in San Mateo on the Starbucks careers site and submit your application today.

This role at Starbucks Coffee Company in San Mateo, California, is your gateway to leadership in the coffee industry. Apply now and brew your future!