About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer experiences, and a commitment to sustainability. At Starbucks, we are more than just a coffee company; we are creators of human connections through every cup served. Our mission is to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time. As a Shift Supervisor in Santa Ana, California, you will play a pivotal role in upholding this legacy while advancing your career in a dynamic retail environment.

Role Overview

The Shift Supervisor position at Starbucks Store# 23600, located at Tustin & Lincoln in Santa Ana, California, is a leadership role designed for motivated individuals ready to guide barista teams during shifts. This full-time opportunity involves overseeing daily operations, ensuring top-tier customer service, and maintaining the high standards that define the Starbucks experience. Shift Supervisors are the frontline leaders who coach teams, handle customer interactions, and drive store performance. With flexible scheduling that includes early mornings, evenings, weekends, nights, and holidays, this role offers the perfect entry into management within the coffee industry. If you thrive in a fast-paced retail setting and have a passion for coffee and people, this Shift Supervisor job in Santa Ana is your chance to shine at Starbucks.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful. You will maintain regular and consistent attendance while being available for flexible hours to meet store needs. Key responsibilities include enforcing store operating policies and standards, such as providing quality beverages and food products, expert cash handling, and upholding safety and security protocols.

Team Leadership and Coaching

Delegate tasks to baristas and coordinate the efforts of two or more employees to ensure smooth operations. Coach the preparation of food and beverages according to standard recipes or customized orders, including adjustments for temperature, ingredients, or substitutions. Your ability to direct the work of others will be crucial during peak hours.

Customer Service Excellence

Interact constantly with customers, fulfilling requests with a smile and building lasting relationships. Leverage your strong interpersonal skills to create welcoming environments that keep guests coming back.

Operational Mastery

Contribute to store safety, inventory management, and compliance, all while embodying Starbucks' commitment to quality and efficiency.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Santa Ana, candidates should bring at least six months of experience in customer-facing roles requiring constant interaction and request fulfillment. Additionally, six months of experience delegating tasks or coordinating teams of two or more employees is essential. Key qualifications include the ability to direct others, learn quickly, and communicate effectively orally.

Strong knowledge of the retail environment, interpersonal skills, teamwork abilities, and relationship-building prowess are must-haves. Availability for flexible scheduling—with or without reasonable accommodations—is required, as is a commitment to punctuality and attendance. No formal education beyond high school is specified, making this an accessible step into leadership for driven professionals.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice. As a Shift Supervisor, enjoy 100% tuition coverage for online degrees through Arizona State University (ASU Online), empowering your educational dreams without financial burden. Participate in Bean Stock, our equity grant program that makes you a true partner in our success.

Additional perks include a Spotify Premium subscription to soundtrack your shifts, free coffee and food markouts to savor our menu daily, and a robust 401(k) retirement plan with company match. Health insurance, paid time off, and employee assistance programs further enhance your well-being. These benefits, combined with competitive pay estimated at $38,000–$48,000 annually for this role in Santa Ana, make Starbucks a rewarding place to build your future.

Career Growth at Starbucks

Starbucks invests heavily in employee development. Shift Supervisors receive ongoing training, leadership coaching, and opportunities to advance to roles like Assistant Store Manager or Store Manager. Many of our district managers and executives started as baristas. With internal promotion rates among the highest in retail, your path to executive leadership is clear. Leverage our global network for relocations and diverse experiences while growing alongside a brand that values merit and passion.

Why Join Starbucks

Joining Starbucks as a Shift Supervisor in Santa Ana means becoming part of a purpose-driven culture that prioritizes inclusivity, sustainability, and community impact. We source ethically grown coffee, support farmer communities, and strive for carbon neutrality by 2030. In this role, you'll lead with purpose, foster team growth, and connect with customers in meaningful ways. Santa Ana's vibrant community pairs perfectly with our store's energetic atmosphere at Tustin & Lincoln. With premium pay, unparalleled benefits, and endless growth, Starbucks is where careers brew.

Role FAQs

What is the estimated salary for this Shift Supervisor role?

Based on market rates for Santa Ana, CA, expect $38,000–$48,000 USD yearly, with potential for performance bonuses.

Is this a full-time position?

Yes, this is a full-time role with flexible scheduling to fit your lifestyle.

What benefits does Starbucks offer Shift Supervisors?

Enjoy 100% ASU Online tuition coverage, Bean Stock, Spotify Premium, free drinks/food, and 401(k) match, among others.

Do I need prior supervisory experience?

At least six months delegating tasks to 2+ employees is required.

How do I apply for the Santa Ana store?

Search for Store# 23600 on Starbucks careers site and submit your application today!

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