About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer experiences, and a commitment to sustainability. At Starbucks, we are more than just a coffee company; we are creators of human connections through every cup. Our mission is to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time. As a Shift Supervisor at our Santa Clara location on Monroe & Lawrence Expy (Store# 50091), you'll play a pivotal role in upholding this legacy while advancing your career in a dynamic retail environment.

Role Overview

The Shift Supervisor position at Starbucks Coffee Company in Santa Clara, California, is a leadership role designed for motivated individuals ready to guide barista teams during shifts. This full-time opportunity involves overseeing store operations, ensuring top-tier customer service, and maintaining the high standards that define Starbucks. With flexible scheduling that accommodates early mornings, evenings, weekends, nights, and holidays, this role is perfect for those who thrive in a fast-paced retail setting. You'll coach team members on beverage and food preparation, handle cash transactions securely, and foster a welcoming atmosphere that keeps customers returning. Estimated salary ranges from $45,000 to $55,000 annually, reflecting competitive pay in the Santa Clara retail market with a buffer for performance incentives.

Why Santa Clara?

Santa Clara, nestled in the heart of Silicon Valley, offers an vibrant backdrop for your Starbucks career. Proximity to tech hubs means a diverse customer base, from innovators to families, providing endless opportunities to build relationships and sharpen leadership skills.

Key Responsibilities

As a Shift Supervisor, your daily impact will be felt across store operations. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized for customers, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the efforts of two or more team members to ensure smooth operations.

These duties empower you to direct the work of others, creating an efficient and positive team dynamic that elevates the customer experience.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Santa Clara, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating the work of two or more employees.
• Ability to direct the work of others and learn quickly in a dynamic environment.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of the retail environment, with the capacity to work as part of a team and build lasting relationships.

No formal degree is required, but a passion for coffee, people, and leadership is essential. Starbucks values diversity and provides reasonable accommodations to ensure accessibility for all qualified applicants.

Benefits & Perks

Starbucks offers an unmatched benefits package that supports your well-being and professional growth:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University (ASU) with full tuition reimbursement.
• Bean Stock: Receive Starbucks stock grants as part of your compensation, making you a true partner in our success.
• Spotify Premium: Enjoy a complimentary subscription to enhance your personal time.
• Free Coffee and Food Markouts: Indulge in handcrafted beverages and pastries on every shift.
• 401(k) with Company Match: Secure your financial future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and employee discounts, making Starbucks a top employer in retail.

Career Growth at Starbucks

Starbucks invests heavily in your development. As a Shift Supervisor, you'll access leadership training programs, mentorship opportunities, and pathways to roles like Store Manager, District Manager, or even corporate positions. Many of our executives started as baristas. With internal mobility across thousands of U.S. stores, including high-growth areas like Santa Clara, your career trajectory is limitless. Our commitment to promotion from within ensures that dedication is rewarded with advancement.

Training and Development

From day one, you'll receive hands-on training in coffee expertise, customer service excellence, and supervisory skills. Ongoing programs like Barista Basics and Leadership Labs equip you for success.

Why Join Starbucks

Joining Starbucks as a Shift Supervisor in Santa Clara means becoming part of a purpose-driven culture that prioritizes people, communities, and the planet. We offer stability in the retail sector, competitive compensation, and a supportive environment where your voice matters. In Silicon Valley's innovation hub, you'll connect with diverse customers while enjoying work-life balance through flexible scheduling. Starbucks' global reach provides unparalleled opportunities for travel, relocation, and impact. Whether you're passionate about coffee craftsmanship or team leadership, this role positions you for a rewarding future.

Role FAQs

Q: What is the typical shift length?
A: Shifts vary from 4-8 hours, with flexibility to fit your schedule.

Q: Are there opportunities for overtime?
A: Yes, overtime is available based on store needs and performance.

Q: What experience is truly required?
A: Six months in customer service and task delegation; retail or food service preferred.

Q: How does Starbucks support work-life balance?
A: Through flexible hours, generous PTO, and wellness programs.

Q: Is this role eligible for all benefits?
A: Yes, full-time positions qualify for comprehensive benefits from day one.

Ready to lead the next shift at Starbucks? Apply now for Store# 50091 in Santa Clara and brew your career forward.