About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer experiences, and a commitment to sustainability. At Starbucks, we source ethically grown coffee from around the world, crafting beverages and food that delight millions daily. Our mission is to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time. As a Shift Supervisor in Santa Clara, California, you'll be part of a dynamic team driving this mission forward in a vibrant community.

Role Overview

The Shift Supervisor role at Starbucks Store# 00614, located at El Camino & San Tomas in Santa Clara, California, is perfect for motivated leaders ready to elevate store operations. In this full-time position, you'll oversee shifts, guide baristas, ensure top-tier service, and maintain our high standards for quality and safety. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this role demands reliability and enthusiasm. Estimated salary ranges from $45,000 to $55,000 annually, reflecting competitive pay in the retail food sector for Santa Clara. Join us to build relationships, coach teams, and create memorable moments for customers.

Key Responsibilities

As a Shift Supervisor, your day-to-day impact is significant:

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Work flexible hours, adapting to early mornings, evenings, weekends, nights, and/or holidays to meet store needs.
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Prepare and coach the preparation of food and beverages to standard recipes or customized orders, handling changes like temperature, ingredient quantities, or substitutions.
• Delegate tasks to other employees and coordinate the work of two or more team members, directing their efforts effectively.

Leadership in Action

Direct the work of others while fostering a positive team environment. Your ability to learn quickly and communicate orally will be key in coaching baristas and resolving issues on the fly.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks, bring these qualifications:

• Six months of experience in a customer-facing role requiring constant interaction and fulfilling customer requests.
• At least six months of experience delegating tasks or coordinating two or more employees.
• Knowledge of the retail environment and strong interpersonal skills.
• Ability to work as part of a team, build relationships, and handle the fast-paced demands of a coffeehouse.
• Effective oral communication skills and the capacity to learn quickly.

No formal education beyond high school is required, but a passion for coffee, people, and leadership is essential. Reasonable accommodations are available as needed.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart:

• Bean Stock: Equity grants that make you a partner in our success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online).
• Spotify Premium: Enjoy ad-free music to soundtrack your life.
• Free Coffee and Food Markouts: Complimentary drinks and snacks during shifts, plus discounts for friends and family.
• 401(k) with Company Match: Secure your future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and employee assistance programs. These benefits support your well-being and work-life balance.

Career Growth at Starbucks

Starbucks invests in your development. Shift Supervisors often advance to roles like Assistant Store Manager, Store Manager, or District Manager. Our internal training programs, leadership development courses, and tuition coverage empower you to climb the ladder. Many of our executives started as baristas. In Santa Clara, you'll gain hands-on experience in a high-volume store, building skills transferable across our global network. Career paths include operations, merchandising, roasting, and corporate roles.

Training and Support

From day one, receive world-class training on coffee craftsmanship, customer service, and leadership. Ongoing coaching ensures you thrive.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company focused on ethical sourcing, community impact, and inclusivity. In Santa Clara, contribute to a welcoming store environment amid Silicon Valley's innovation hub. Enjoy competitive pay, robust benefits, and a culture valuing diversity. Our commitment to sustainability—through reusable cups, eco-friendly practices, and farmer support—aligns with modern values. As a Shift Supervisor, lead with purpose, inspire teams, and connect with customers over every cup.

Role FAQs

Q: What shifts will I work?
A: Flexible hours including early mornings, evenings, weekends, nights, and holidays, based on store needs.

Q: Is experience required?
A: Yes, six months in customer service and task delegation.

Q: What benefits are immediate?
A: Free drinks/food markouts start right away; full benefits after eligibility period.

Q: How do I apply?
A: Visit our careers site and search for Store# 00614 in Santa Clara, CA.

Q: Does Starbucks offer accommodations?
A: Yes, with or without reasonable accommodations for attendance and duties.

Q: What's the salary range?
A: Estimated $45,000–$55,000 yearly, based on market rates for Santa Clara.