About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer experiences, and a commitment to sustainability. At Starbucks, we source ethically grown coffee from around the world, roasting it to perfection in our state-of-the-art facilities. Our mission is to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time. As a Shift Supervisor at our Santa Clara location, you'll be part of a dynamic team that brings this mission to life daily.

Role Overview

The Shift Supervisor role at Starbucks Store# 05412 in Mercado Center, Santa Clara, California, is perfect for motivated leaders ready to take the next step in their retail career. In this full-time position, you'll oversee store operations during your shift, ensuring every customer leaves with a smile and a perfectly crafted beverage. You'll coach baristas, manage daily tasks, and uphold Starbucks' high standards for quality, safety, and service. With flexible scheduling that includes early mornings, evenings, weekends, nights, and holidays, this role offers the opportunity to grow within a supportive environment while enjoying competitive pay estimated at $38,000-$48,000 annually.

Why Santa Clara?

Santa Clara, in the heart of Silicon Valley, is a vibrant city known for its innovation, diverse community, and bustling retail scene. Our Mercado Center store is conveniently located, serving tech professionals, families, and locals alike. Join us and contribute to the energy of this dynamic location.

Key Responsibilities

As a Shift Supervisor, your role is pivotal in delivering the Starbucks experience. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized orders, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members to keep operations smooth.

These duties ensure our store runs efficiently, creating memorable moments for every guest.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks, you'll need:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating teams of two or more employees.
• The ability to direct the work of others and learn quickly in a fast-paced environment.
• Effective oral communication skills, strong interpersonal abilities, and knowledge of the retail environment.
• Teamwork mindset and the ability to build relationships with colleagues and customers.

No formal education beyond high school is required, but a passion for coffee and people is essential. Reasonable accommodations are available as needed.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you a partner in our success.
• Spotify Premium: Enjoy ad-free music to fuel your shifts.
• Free Coffee and Food Markouts: Indulge in your favorites on every shift.
• 401(k) with Company Match: Secure your future with our generous retirement plan.

Additional perks include health insurance, paid time off, mental health resources, and employee discounts. We prioritize your well-being and work-life balance.

Career Growth at Starbucks

Starbucks is committed to your professional development. As a Shift Supervisor, you'll receive hands-on training, leadership coaching, and opportunities to advance to roles like Assistant Store Manager or beyond. Many of our district managers and executives started as baristas. With internal promotions filling 80% of leadership positions, your career path is wide open. Access online learning platforms, mentorship programs, and store-led initiatives to build skills in operations, customer service, and management.

Training and Support

From day one, you'll join Barista Basics training and advance to Shift Supervisor certification, covering everything from coffee mastery to team leadership.

Why Join Starbucks

Joining Starbucks means more than a job—it's a community. We foster an inclusive culture where diversity thrives, and every voice matters. Our commitment to sustainability includes planting trees for every pound of coffee sourced and reducing waste through innovative practices. In Santa Clara, you'll work in a high-energy store, building lasting relationships while enjoying the perks of a global brand. With competitive pay, comprehensive benefits, and endless growth, Starbucks empowers you to thrive.

Role FAQs

Q: What is the estimated salary for this role?
A: Approximately $38,000-$48,000 per year, based on market rates for Shift Supervisors in Santa Clara, CA.

Q: Is this a full-time position?
A: Yes, full-time with flexible scheduling.

Q: What benefits are immediately available?
A: Benefits like free coffee markouts start on day one; others vest based on tenure.

Q: Do I need prior supervisory experience?
A: Six months of task delegation or team coordination is required.

Q: How do I apply?
A: Visit our careers site and search for Store# 05412 in Santa Clara to submit your application today!

Ready to lead the next shift at Starbucks? Apply now and brew your future with us.