About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium roasted coffees, handcrafted beverages, teas, fresh food, and more. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we are more than just coffee; we create meaningful connections and inspire communities through our commitment to ethical sourcing, sustainability, and partner excellence. Our mission to inspire and nurture the human spirit fuels every role, including leadership positions like Shift Supervisor at our vibrant Santa Clara location on Montague & Mission College.

Role Overview

As a Shift Supervisor at Starbucks Store #03458 in Santa Clara, California, you will lead a dynamic team during shifts, ensuring exceptional customer experiences and smooth store operations. This full-time role demands energy, leadership, and a passion for coffee culture. You will coach baristas, manage daily tasks, and uphold Starbucks' high standards for quality beverages and food. With flexible hours including early mornings, evenings, weekends, and holidays, this position is ideal for motivated individuals ready to advance in retail leadership within the coffee industry.

Why Santa Clara?

Santa Clara, nestled in the heart of Silicon Valley, offers a thriving environment for Starbucks partners. Proximity to tech hubs and diverse communities makes this store a bustling spot for professionals and families seeking their daily brew.

Key Responsibilities

In this pivotal role, you will:

• Maintain regular and consistent attendance and punctuality, demonstrating reliability with or without reasonable accommodations.
• Work flexible hours, adapting to early mornings, evenings, weekends, nights, and holidays to meet store needs.
• Enforce store operating policies, including quality beverage and food preparation, cash handling, safety, and security protocols.
• Coach team members in preparing food and beverages to standard recipes or customized orders, handling variations like temperature, ingredients, or substitutions.
• Delegate tasks to employees and coordinate the work of two or more team members, directing operations effectively during shifts.

Qualifications & Requirements

To succeed as a Shift Supervisor, you need:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Proven ability to direct others, learn quickly, and communicate orally effectively.
• Strong interpersonal skills, team collaboration abilities, relationship-building prowess, and retail environment knowledge.
• Availability for flexible scheduling and commitment to attendance standards.

No formal education beyond high school is required, but a passion for hospitality and leadership is essential.

Benefits & Perks

Starbucks offers industry-leading benefits to support your well-being and growth:

• Bean Stock: Equity grants that make you a true partner in our success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online).
• Spotify Premium: Complimentary subscription to enjoy music on the go.
• Free Coffee & Food Markouts: Enjoy handcrafted beverages and fresh pastries daily.
• 401(k) Match: Company contributions to help you save for the future.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts.

Career Growth at Starbucks

Starbucks invests in your potential. As a Shift Supervisor, you'll gain hands-on leadership experience, paving the way for roles like Assistant Store Manager or Store Manager. Our robust training programs, mentorship opportunities, and internal mobility have propelled thousands of partners to district and regional leadership. With 100% tuition coverage via ASU Online, you can pursue a bachelor's degree without debt while working. Many Shift Supervisors advance within 1-2 years, building long-term careers in retail, operations, or corporate functions.

Training & Development

From barista basics to advanced leadership courses, Starbucks provides ongoing education through our Partner Learning portal, ensuring you're equipped for success.

Why Join Starbucks

Joining Starbucks means more than a job—it's a community. In Santa Clara, you'll contribute to a store that energizes Silicon Valley innovators. Enjoy a premium work culture emphasizing inclusivity, work-life balance, and purpose-driven impact. Our commitment to sustainability, like sourcing 99% ethically grown coffee, aligns with values that matter. With competitive pay estimated at $42,000-$52,000 annually (based on market rates for California), plus tips and benefits, this role offers financial stability and fulfillment. Be part of a brand that transforms 'just coffee' into extraordinary moments.

Role FAQs

Q: What is the schedule like?
A: Flexible, including early mornings, evenings, weekends, holidays—perfect for dynamic lifestyles.

Q: Are tips included?
A: Yes, Shift Supervisors participate in team tip pools, boosting earnings.

Q: What experience is needed?
A: 6 months customer service and 6 months task delegation.

Q: How do benefits start?
A: Eligible after introductory period; tuition coverage available immediately for eligible partners.

Q: Is promotion possible?
A: Absolutely—many advance quickly with performance and training.

Ready to lead at Starbucks? Apply now for Store #03458 in Santa Clara and brew your future.