About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. With over 38,000 stores in more than 80 countries, Starbucks has built a global legacy on the foundation of premium coffee, exceptional customer service, and a culture of inclusivity and innovation. Founded in 1971 in Seattle, Washington, the company sources ethically grown coffee from around the world, roasting it to perfection in state-of-the-art facilities. Starbucks isn't just about coffee; it's about creating meaningful connections in every community it serves. In Santa Monica, California, our stores embody the vibrant coastal lifestyle, offering a welcoming third place for locals and visitors alike to connect, relax, and recharge.

Role Overview

As a Shift Supervisor at Starbucks Store# 19895 on Wilshire & 11th in Santa Monica, California, you'll step into a dynamic leadership role that empowers you to guide a team of baristas and support staff during key shifts. This position is perfect for motivated individuals with retail or food service experience who thrive in fast-paced environments. You'll ensure every customer leaves with a smile, every drink is crafted to perfection, and every shift runs smoothly. Shift Supervisors at Starbucks are the heartbeat of the store, balancing operational excellence with team motivation and customer delight. With flexible scheduling that includes early mornings, evenings, weekends, nights, and holidays, this full-time role offers the opportunity to grow within a supportive, world-class organization.

Key Responsibilities

Shift Supervisors play a pivotal role in daily store operations. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations, to model reliability for the team.
• Being available to work flexible hours, including early mornings, evenings, weekends, nights, and/or holidays, to meet store needs.
• Meeting store operating policies and standards, such as providing quality beverages and food products, accurate cash handling, and upholding safety and security protocols.
• Preparing and coaching the preparation of food and beverages according to standard recipes or customized for customers, including adjustments for temperature, ingredient quantities, or substitutions.
• Leveraging at least six months of experience to delegate tasks to other employees and coordinate the efforts of two or more team members effectively.

These duties ensure the store operates at peak performance, delivering the signature Starbucks experience every time.

Qualifications & Requirements

To succeed as a Shift Supervisor, candidates should bring:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating teams of two or more employees.
• The ability to direct the work of others with confidence and clarity.
• Quick learning aptitude to master Starbucks recipes, procedures, and systems rapidly.
• Effective oral communication skills for team coordination and customer engagement.
• Strong knowledge of the retail environment, interpersonal skills, and the ability to work collaboratively while building lasting relationships.

No formal degree is required—your passion for people, coffee, and leadership is what counts. Starbucks values diversity and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• Bean Stock: Equity in the company, allowing you to share in Starbucks' success through stock grants.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online), opening doors to endless educational opportunities.
• Spotify Premium: Complimentary subscription to enjoy your favorite music on the job and beyond.
• Free Coffee and Drink Markouts: Enjoy handcrafted beverages and food items daily, plus discounts for friends and family.
• 401(k) with Company Match: Secure your future with robust retirement savings and generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and employee assistance programs, ensuring your well-being is a top priority.

Career Growth at Starbucks

At Starbucks, career advancement is not just possible—it's encouraged. Shift Supervisors often progress to roles like Assistant Store Manager, Store Manager, and beyond, with tailored development programs, leadership training, and mentorship opportunities. Many of our district managers and executives started as baristas. In Santa Monica, you'll join a high-performing store with visibility to regional leadership, accelerating your path to success. Starbucks invests over $300 million annually in employee training, equipping you with skills for any career you envision.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that prioritizes people over profits. In Santa Monica's sunny, beachside vibe, you'll lead a team that crafts moments of connection amid the bustle of Wilshire & 11th. Enjoy competitive pay estimated at $38,000–$48,000 annually (based on market rates for the role in California), plus the unparalleled benefits package. Starbucks fosters an inclusive culture where every voice matters, and sustainability initiatives like ethical sourcing align with your values. Whether you're building community or advancing your career, Starbucks is the place to brew your future.

Role FAQs

What is the estimated salary for this Shift Supervisor role?

Based on retail/food sector rates in Santa Monica, CA, expect $38,000–$48,000 USD yearly, with potential for performance bonuses.

Is this a full-time position?

Yes, this is a full-time role with flexible scheduling to fit your lifestyle.

What experience is required?

Six months in customer service and team coordination; retail or food service preferred.

Does Starbucks offer training?

Absolutely—comprehensive onboarding and ongoing development ensure your success.

How do I apply?

Search for Store# 19895 on Starbucks careers site and submit your application today!