About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we pride ourselves on sourcing the finest arabica coffee beans, crafting exceptional beverages, and creating welcoming Third Place environments where customers connect, relax, and enjoy. Our mission drives everything we do: to inspire and nurture the human spirit, one person, one cup, and one neighborhood at a time. As a Shift Supervisor at our Santee, California location (Store# 14489, Mission Gorge & Carlton Hills), you'll play a pivotal role in delivering this experience while advancing your career in a supportive, dynamic environment.

Role Overview

The Shift Supervisor position at Starbucks in Santee, CA, is a leadership role perfect for motivated individuals with retail or food service experience. In this position, you'll oversee store operations during your shift, ensuring top-tier customer service, product quality, and team performance. You'll coach baristas on beverage and food preparation, manage cash handling, and uphold safety standards. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this role demands reliability and adaptability. It's an entry into Starbucks' renowned leadership pipeline, where proven performers advance quickly to higher roles like store management.

Why This Role Stands Out

Unlike typical retail supervisor jobs, working at Starbucks means joining a brand synonymous with innovation, community impact, and employee empowerment. In Santee, a vibrant suburb of San Diego, you'll serve a diverse community while enjoying Southern California's sunny climate and proximity to outdoor adventures.

Key Responsibilities

As a Shift Supervisor, your daily impact will be felt through hands-on leadership and operational excellence:

• Oversee shift operations to meet store policies, including quality beverage and food production, cash handling, safety, and security protocols.
• Coach and direct baristas in preparing standardized recipes or customized orders, adjusting for temperature, ingredients, or substitutions.
• Delegate tasks to team members and coordinate efforts of two or more employees to ensure smooth workflow.
• Maintain regular attendance and punctuality, modeling reliability for the team.
• Deliver exceptional customer service by interacting with guests, fulfilling requests, and building lasting relationships.

Operational Excellence

You'll ensure compliance with all Starbucks standards, from hygiene to inventory management, contributing to a store that consistently exceeds expectations.

Qualifications & Requirements

To thrive as a Shift Supervisor at Starbucks Santee, bring these qualifications:

• At least six months of experience in customer-facing roles requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Proven ability to direct others, learn quickly, and communicate effectively orally.
• Strong interpersonal skills, team collaboration, and retail environment knowledge.
• Flexible availability for early mornings, evenings, weekends, nights, and holidays, with or without reasonable accommodations.

No Experience? No Problem

Starbucks values potential. If you have barista experience and leadership aptitude, we provide training to bridge any gaps.

Benefits & Perks

Starbucks sets the standard for partner benefits, offering comprehensive support from day one:

• 100% Tuition Coverage: Earn your bachelor's degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants as an equity owner in the company.
• Spotify Premium: Complimentary subscription to enjoy music on the job and beyond.
• Free Coffee & Drink Markouts: Enjoy handcrafted beverages and food items daily.
• 401(k) with Company Match: Secure your future with generous matching contributions.

Additional perks include health insurance, paid time off, mental health resources, and exclusive partner discounts on products and travel.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll access leadership training programs, mentorship, and clear paths to roles like Assistant Store Manager or District Manager. Many of our executives started as hourly partners. With internal mobility across thousands of U.S. stores, your career trajectory is limitless. In Santee, you'll gain hands-on experience in a high-volume store, positioning you for promotions regionally or nationally.

Training & Development

From Barista Basics to advanced management courses, Starbucks University equips you with skills for success.

Why Join Starbucks

Choosing Starbucks means more than a job—it's a community. We champion diversity, equity, and inclusion, fostering an inclusive culture where every voice matters. Our commitment to sustainability, ethical sourcing, and community giving aligns with partners who seek purpose-driven work. In Santee, CA, enjoy a collaborative team, loyal customers, and work-life balance in a prime location. With competitive pay estimated at $38,000–$48,000 annually (based on market rates for California retail leadership), plus tips and benefits, this role offers stability and upside.

Role FAQs

Q: Is this a full-time position?
A: Yes, full-time with flexible scheduling to fit your lifestyle.

Q: What experience is required?
A: Six months in customer service and delegation; retail or food service preferred.

Q: Are benefits available immediately?
A: Eligible partners receive benefits after meeting eligibility requirements, often within weeks.

Q: Can I advance quickly?
A: Absolutely—high performers move into management roles within 6-12 months.

Q: How do I apply?
A: Visit Starbucks careers site, search for Store# 14489 in Santee, CA, and submit your application today!

Join the Starbucks family and elevate your career as a Shift Supervisor in Santee. Your leadership will brew success for our team and customers alike.