About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. With thousands of stores across the globe, Starbucks offers high-quality coffees, teas, and handcrafted beverages in a welcoming environment. Founded in 1971 in Seattle, Washington, the company has grown into a global icon, employing over 400,000 partners (that's what we call our employees) worldwide. At Starbucks, we prioritize ethical sourcing, sustainability, and community impact, ensuring every cup tells a story of excellence and responsibility.

Role Overview

As a Shift Supervisor at Starbucks Store# 08119 in Schaumburg-Golf & Higgins, Schaumburg, Illinois, you'll step into a dynamic leadership role where you'll inspire and guide a team of baristas to deliver the Starbucks Experience. This position is perfect for motivated individuals with retail or food service experience who thrive in fast-paced environments. You'll ensure smooth store operations, uphold our high standards for product quality, customer service, and safety, while fostering a positive team culture. Flexible scheduling means you'll work early mornings, evenings, weekends, nights, and holidays, making it ideal for those seeking full-time opportunities with growth potential.

Why Schaumburg, Illinois?

Schaumburg is a vibrant suburb of Chicago, known for its bustling retail scene, family-friendly atmosphere, and proximity to major highways like Golf and Higgins. Our store at this prime location serves a diverse community of shoppers, commuters, and locals eager for their daily Starbucks fix.

Key Responsibilities

In this role, you'll wear multiple hats to keep our store running seamlessly:

• Maintain regular and consistent attendance and punctuality, modeling reliability for your team.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays, to meet store needs.
• Enforce store operating policies, including quality beverage and food preparation, cash handling, safety, and security protocols.
• Coach and prepare food and beverages to standard recipes or customize based on customer requests, ensuring every order is perfect.
• Delegate tasks to baristas and coordinate the efforts of two or more team members to optimize efficiency during peak times.
• Direct the work of others, providing guidance and support to drive performance.

Qualifications & Requirements

To succeed as a Shift Supervisor, you'll bring:

• At least six months of experience in a customer-facing role, constantly interacting with and fulfilling customer requests.
• Six months of experience delegating tasks or coordinating teams of two or more employees.
• Proven ability to direct others and work collaboratively in a team setting.
• Strong interpersonal and oral communication skills to build relationships with customers and partners.
• Quick learning aptitude and solid knowledge of retail environments.
• Availability for flexible scheduling, with or without reasonable accommodations.

No formal education beyond high school is required, but a passion for coffee, people, and leadership is essential.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants as part of your compensation, making you a true partner in our success.
• Spotify Premium: Enjoy ad-free music to soundtrack your shifts and life off the clock.
• Free Coffee & Food Markouts: Indulge in complimentary drinks and snacks daily.
• 401(k) with Company Match: Secure your future with robust retirement savings support.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts.

Career Growth at Starbucks

Starbucks is committed to your professional development. As a Shift Supervisor, you'll receive hands-on training, leadership coaching, and opportunities to advance quickly. Many of our store managers, district managers, and corporate leaders started as baristas or shift supervisors. With internal promotion rates among the highest in retail, your career path could lead to roles like Assistant Store Manager, Store Manager, or beyond into operations, merchandising, or even international assignments. We invest in your growth through programs like the Barista Basics certification, leadership academies, and tuition-free education.

Training and Support

From day one, you'll join our supportive onboarding with access to digital learning platforms, peer mentoring, and ongoing feedback to help you excel.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company where your work matters. We foster an inclusive culture that values diversity, equity, and inclusion, with employee resource groups and community volunteer opportunities. In Schaumburg, you'll contribute to a store that’s the heart of the neighborhood, creating moments of connection over every cup. Enjoy competitive pay estimated at $36,000-$46,000 annually (based on market rates for the role in Illinois), plus tips and performance incentives. Be part of a brand that's more than coffee—it's a movement.

Role FAQs

Q: Is this a full-time position?
A: Yes, this is a full-time role offering stable hours and comprehensive benefits.

Q: What experience is required?
A: Six months in customer service and six months delegating tasks; retail or food service background is ideal.

Q: Are accommodations available?
A: Absolutely, we provide reasonable accommodations for attendance, scheduling, and other needs.

Q: How do I apply?
A: Click 'Apply Now' to join our Schaumburg team and start your Starbucks journey today!

Ready to lead with heart? Apply for the Shift Supervisor position at Starbucks in Schaumburg, Illinois, and brew your future with us.