About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are a community builder, committed to ethical sourcing, sustainability, and creating inspiring experiences for our partners (that's what we call our employees) and customers alike. In Schertz, Texas, our store at I-35 & TRI COUNTY is a vibrant hub where locals gather for their daily brew and meaningful connections.

Role Overview

As a Shift Supervisor at Starbucks Coffee Company in Schertz, Texas, you will play a pivotal role in leading our store team during shifts, ensuring exceptional customer service, operational excellence, and a welcoming atmosphere. This position is ideal for motivated individuals with retail or food service experience who thrive in fast-paced environments and are passionate about coffee culture. You will coach baristas, manage daily operations, and contribute to creating the 'third place' – that perfect spot between home and work where community thrives. With flexible scheduling and clear paths for advancement, this role offers a dynamic entry into leadership at one of the most admired brands in the world.

Key Responsibilities

Shift Supervisors at Starbucks are the heartbeat of our stores, balancing leadership with hands-on execution. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations, to support team reliability.
• Being available to work flexible hours, including early mornings, evenings, weekends, nights, and holidays, to meet store needs.
• Meeting store operating policies and standards, such as providing quality beverages and food products, accurate cash handling, and upholding safety and security protocols.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized orders, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the efforts of two or more team members to ensure smooth operations.

Leadership and Team Support

Direct the work of others while fostering a positive team environment. Your ability to learn quickly and communicate effectively will empower your team to deliver outstanding service every shift.

Qualifications & Requirements

To succeed as a Shift Supervisor at our Schertz, Texas location, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Strong ability to direct the work of others, with effective oral communication skills.
• Knowledge of the retail environment, strong interpersonal skills, and the capacity to work collaboratively as part of a team.
• Proven ability to build relationships with customers and colleagues alike.

No formal education beyond high school is required, but a passion for hospitality and quick learning are essential. Starbucks values diversity and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits that prioritize your well-being and growth:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you a true partner in our success.
• Spotify Premium: Enjoy ad-free music to fuel your shifts.
• Free Coffee and Food Markouts: Indulge in your favorites on every shift.
• 401(k) with Company Match: Secure your financial future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts. These benefits are available from day one for eligible roles, making Starbucks a top employer in retail.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll receive ongoing training through our Barista Basics, customer service workshops, and leadership programs. Many of our district managers and store managers started as baristas or shift supervisors. With internal mobility across thousands of stores, your career path could lead to roles like Assistant Store Manager, Store Manager, or beyond into operations, merchandising, or corporate positions. Our commitment to promotion from within ensures that dedication is rewarded with opportunity.

Training and Development

From hands-on coaching to online courses via Starbucks College Achievement Plan, we equip you with skills for long-term success in the coffee industry and beyond.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that uplifts communities through sustainable practices, like our 99% ethically sourced coffee and community service programs. In Schertz, Texas, you'll contribute to a store that serves as a local favorite, building lasting customer relationships. Enjoy a supportive culture where your voice matters, flexible schedules accommodate life outside work, and every shift feels rewarding. With competitive pay estimated at $35,000-$45,000 annually (based on market rates for the role in Texas), plus tips and benefits, this is more than a job – it's a career launchpad.

Role FAQs

Q: What shifts will I work?
A: Flexible hours including early mornings, evenings, weekends, nights, and holidays, based on store needs.

Q: Do I need prior supervisory experience?
A: Yes, at least six months delegating tasks to two or more employees.

Q: What benefits are available immediately?
A: Eligible partners enjoy tuition coverage, Bean Stock, Spotify Premium, free drinks/food, and 401(k) match from day one.

Q: Is this a full-time role?
A: Yes, full-time employment with opportunities for overtime and advancement.

Q: How do I apply?
A: Visit our careers site, search for Store# 10471 in Schertz, TX, and submit your application today!