About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, renowned for its premium coffee, handcrafted beverages, and inviting store environments. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are a community builder, committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest Arabica coffee to creating third-place experiences where customers connect.

In the United States, Starbucks employs hundreds of thousands of partners (that's what we call our employees) who bring passion to every shift. As a Shift Supervisor in Scottsdale, Arizona, you'll join a dynamic team at Store# 05327, Scottsdale Town Center, contributing to the vibrant local community while advancing your career in a supportive, inclusive environment.

Role Overview

The Shift Supervisor role at Starbucks is a leadership position designed for motivated individuals ready to step up and guide store operations during key shifts. In this full-time role at our Scottsdale Town Center location, you'll oversee team performance, ensure exceptional customer service, and maintain the high standards that define the Starbucks experience. This position requires availability for flexible hours, including early mornings, evenings, weekends, nights, and holidays, making it ideal for those who thrive in a fast-paced retail setting.

As a Shift Supervisor, you'll bridge the gap between barista and store manager, honing skills in delegation, coaching, and operational excellence. With Scottsdale's upscale shopping and vibrant lifestyle, this store serves a discerning clientele, offering you the chance to lead in a high-volume, premium environment.

Key Responsibilities

Shift Supervisors at Starbucks play a pivotal role in daily operations. Your core duties include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours that encompass early mornings, evenings, weekends, nights, and/or holidays.
• Upholding store operating policies and standards, including providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized for customers, handling recipe changes like temperature, ingredient quantities, or substitutions.
• Delegating tasks to other employees and coordinating the efforts of two or more team members to keep shifts running smoothly.

These responsibilities empower you to direct the work of others, fostering a collaborative team dynamic while delivering the consistent excellence customers expect from Starbucks.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks Scottsdale Town Center, you'll need:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating the work of two or more employees.
• The ability to direct the work of others effectively.
• Quick learning aptitude to master recipes, procedures, and store systems.
• Strong oral communication skills for coaching and customer engagement.
• Knowledge of the retail environment, robust interpersonal skills, and the ability to work seamlessly as part of a team while building lasting relationships.

No formal degree is required—Starbucks values hands-on experience and a passion for service. Reasonable accommodations are available to support your success.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice. As a Shift Supervisor, you'll enjoy:

• Bean Stock: Annual stock grants to give you ownership in the company's success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online), no cap on eligible programs.
• Spotify Premium: Free subscription to enhance your daily playlist.
• Free Coffee and Food Markouts: Enjoy complimentary beverages and food items during shifts.
• 401(k) with Company Match: Secure your future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, partner discounts, mental health resources, and more. These benefits are available from day one for eligible partners, underscoring Starbucks' commitment to total rewards.

Career Growth at Starbucks

Starbucks is dedicated to partner development. As a Shift Supervisor, you'll receive ongoing training through our Barista Basics, customer service workshops, and leadership programs. Many of our store managers, district managers, and executives started as hourly partners. In Scottsdale, you'll have pathways to advancement within the region or beyond, supported by mentorship and performance opportunities. Our internal mobility rate is high—over 60% of leadership roles are filled by existing partners.

Training and Development

From hands-on shift coaching to online learning modules, Starbucks invests in your growth. Advance to roles like Assistant Store Manager or beyond with proven performance.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that prioritizes people, communities, and sustainability. In Scottsdale, Arizona, you'll work in a prime location amid luxury retail and outdoor adventures, serving customers who appreciate quality. Our inclusive culture celebrates diversity, with employee resource groups and equity initiatives. Plus, with competitive estimated salaries ranging from $38,000 to $48,000 annually (based on market rates for the role in this location), you'll be rewarded for your leadership.

Starbucks partners report high job satisfaction, with opportunities to make a real impact—one shift at a time.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks or coordinating teams.

What benefits are available immediately?

Eligible partners receive benefits like tuition coverage, Bean Stock, and free drinks from day one.

Is this a full-time position?

Yes, full-time employment with opportunities for overtime.

How do I apply?

Search for Store# 05327 on Starbucks careers site and submit your application today!