About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon, committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission is to bring together people by creating a welcoming environment where premium coffee, handcrafted beverages, and fresh food unite communities. As a Shift Supervisor at our Southcenter Mall Center store in Seattle, you'll be part of this legacy, leading teams to deliver exceptional customer experiences in the heart of the Pacific Northwest.

Role Overview

The Shift Supervisor role at Starbucks Store# 03364 in Southcenter Mall Center, Seattle, Washington, is a dynamic leadership position perfect for motivated individuals with retail experience. In this full-time role, you'll oversee store operations during your shift, ensuring smooth execution of service standards, team coordination, and customer satisfaction. With flexible scheduling that includes early mornings, evenings, weekends, nights, and holidays, this position offers the chance to grow within a supportive environment. Estimated salary ranges from $38,000 to $48,000 annually, based on market rates for Seattle's competitive retail sector.

Why This Role Stands Out

As a Shift Supervisor, you'll bridge the gap between barista and store manager, gaining hands-on leadership experience while enjoying Starbucks' renowned benefits package. Located in bustling Southcenter Mall, this store sees high foot traffic, providing ample opportunities to hone your skills in a fast-paced retail setting.

Key Responsibilities

Shift Supervisors at Starbucks play a pivotal role in daily operations. Your core duties include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Being available for flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customizing orders based on customer requests, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to team members and coordinating the efforts of two or more employees to keep operations running efficiently.

These responsibilities ensure every shift delivers the Starbucks experience customers love.

Qualifications & Requirements

To succeed as a Shift Supervisor, you'll need:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating the work of two or more employees.
• Ability to direct the work of others and learn quickly in a dynamic environment.
• Effective oral communication skills and knowledge of the retail environment.
• Strong interpersonal skills, ability to work as part of a team, and build lasting relationships with colleagues and customers.

No formal degree is required—your passion for coffee, people, and leadership is what matters most.

Benefits & Perks

Starbucks offers an unmatched benefits package designed to support your well-being and growth:

• Bean Stock: Equity grants that make you a partner in our success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online).
• Spotify Premium: Free subscription to enjoy your favorite music on the job and beyond.
• Free Coffee and Drink Markouts: Enjoy complimentary handcrafted beverages and food items daily.
• 401(k) with Company Match: Secure your future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and employee discounts. These benefits make Starbucks a top employer in retail.

Career Growth at Starbucks

Starbucks invests in your development with world-class training programs, leadership workshops, and clear paths to promotion. Many of our district managers and executives started as Shift Supervisors. With internal mobility across thousands of stores, you'll have opportunities to advance to roles like Store Manager, District Manager, or even corporate positions. Our commitment to diversity, equity, and inclusion ensures everyone has a seat at the table for growth.

Training and Support

From day one, you'll receive hands-on training in coffee craftsmanship, team leadership, and operational excellence, setting you up for long-term success.

Why Join Starbucks

Joining Starbucks means more than a job—it's a chance to be part of a purpose-driven company that values community impact. In Seattle, the birthplace of Starbucks, you'll work in an iconic location surrounded by innovation and coffee culture. We prioritize work-life balance, employee wellness, and creating moments of connection. Whether you're passionate about sustainable sourcing, community involvement, or simply crafting the perfect latte, Starbucks empowers you to thrive. With competitive pay, robust benefits, and endless growth potential, this Shift Supervisor role is your gateway to a rewarding career.

Role FAQs

Q: What is the schedule like?
A: Flexible, including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Q: Are accommodations available?
A: Yes, reasonable accommodations are provided for attendance, operations, and more.

Q: What experience is required?
A: Six months in customer service and task delegation/coordination.

Q: How do benefits work?
A: Eligible employees enjoy Bean Stock, 100% ASU tuition, Spotify Premium, free drinks, and 401(k) match from day one or after qualifying period.

Q: Is this a full-time position?
A: Yes, full-time employment with opportunities for advancement.

Ready to lead the next shift at Starbucks? Apply now and brew your future with us!