Shift Supervisor - Starbucks Coffee Company Store# 07868, Silver Spring, Maryland

About Starbucks Coffee Company

Starbucks Coffee Company is the premier global coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. With thousands of stores across the United States and worldwide, Starbucks offers high-quality coffees, teas, and handcrafted beverages alongside fresh food items. Founded in 1971 in Seattle, Washington, the company has grown into a cultural icon, emphasizing ethical sourcing, sustainability, and community engagement. At Starbucks, every role contributes to creating meaningful connections with customers and partners (that's what we call our employees). As a Shift Supervisor in Silver Spring, Maryland, you'll play a pivotal role in upholding our legendary customer experience while advancing your career in a supportive, dynamic environment.

Role Overview

The Shift Supervisor position at Starbucks Store# 07868 in Silver Spring, Maryland, is ideal for motivated leaders ready to step up in a fast-paced retail setting. In this full-time role, you'll oversee daily operations during your shift, ensuring seamless service, product quality, and team performance. You'll coach baristas, handle customer interactions, and maintain store standards, all while enjoying the flexibility of a schedule that may include early mornings, evenings, weekends, nights, and holidays. This entry-level leadership opportunity is perfect for those with retail or food service experience looking to grow within one of America's most beloved brands. Estimated salary ranges from $36,000 to $46,000 annually, based on market rates for the region, with room for performance-based increases.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties focus on operational excellence and team leadership:

• Maintain regular and consistent attendance and punctuality, demonstrating reliability with or without reasonable accommodations.
• Work flexible hours, adapting to early mornings, evenings, weekends, nights, and holidays to meet store needs.
• Enforce store operating policies, including providing top-quality beverages and food products, precise cash handling, and upholding safety and security protocols.
• Prepare beverages and coach team members on recipes, including customizations like temperature adjustments, ingredient quantities, or substitutions.
• Delegate tasks to employees and coordinate the efforts of two or more team members to ensure smooth operations.
• Direct the work of others, fostering a positive and productive team environment.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Silver Spring, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Proven ability to direct others and learn quickly in a dynamic retail setting.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of retail environments, with the capacity to work collaboratively in a team and build lasting relationships.
• Availability for flexible scheduling and commitment to store standards.

No formal degree is required—Starbucks values hands-on experience and a passion for service above all.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• 100% Tuition Coverage: Pursue your bachelor's degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants as a partner, sharing in the company's success.
• Spotify Premium: Enjoy a complimentary subscription to stream your favorite music.
• Free Coffee and Food Markouts: Take home beverages and food items during shifts.
• 401(k) with Company Match: Secure your future with generous retirement contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts on merchandise.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll receive ongoing training through our Barista Basics, Shift Supervisor workshops, and leadership programs. Many of our district managers and store managers started in hourly roles like yours. With internal promotion rates among the highest in retail, your path could lead to roles like Assistant Store Manager, Store Manager, or beyond into operations, merchandising, or corporate positions. In Silver Spring, Maryland, our store is part of a thriving district offering ample advancement opportunities.

Training and Development Programs

From day one, you'll access Starbucks University for e-learning modules on leadership, customer service, and product knowledge. We promote from within, ensuring your hard work translates to real career progression.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company where your contributions matter. We're committed to sustainability—sourcing ethically grown coffee and reducing our environmental footprint. In Silver Spring, you'll serve a diverse community, building relationships that last. Our inclusive culture celebrates every voice, with resources for equity, diversity, and inclusion. Plus, with competitive pay, unbeatable benefits, and a fun, supportive atmosphere, Starbucks is more than a job—it's a place to thrive.

Role FAQs

What is the schedule like for a Shift Supervisor?

Schedules are flexible, often including early mornings, evenings, weekends, nights, and holidays to cover peak store hours.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to two or more employees is required.

What benefits are available immediately?

Many perks like free coffee markouts start on day one, with full benefits after eligibility periods.

Is this a full-time position?

Yes, Shift Supervisor roles at Starbucks are full-time opportunities.

How do I apply for the Silver Spring location?

Search for Store# 07868 on the Starbucks careers site and submit your application today.

Join the Starbucks family in Silver Spring, Maryland, and elevate your career. Apply now to become a Shift Supervisor and be part of something bigger!