About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer service, and a welcoming third-place environment. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest arabica coffee to creating inclusive spaces where communities thrive.

In the United States, Starbucks employs hundreds of thousands of partners (that's what we call our employees) who bring our values to life daily. As a Shift Supervisor in Skokie, Illinois, you'll be part of a dynamic team at Store# 02260, OLD ORCHARD, contributing to the local community's love for Starbucks.

Role Overview

The Shift Supervisor role at Starbucks is a leadership position designed for motivated individuals ready to step up and guide store operations during shifts. In this full-time role at our Skokie, Illinois location, you'll oversee team members, ensure top-tier customer experiences, and maintain the high standards that define Starbucks. This position requires flexibility, quick thinking, and a passion for coffee and people. With an estimated salary range of $36,000 to $46,000 USD annually (based on market rates for retail/food sector supervisors in Illinois with a 5-10% buffer), it's an excellent opportunity to advance your career in a supportive environment.

What Does a Shift Supervisor Do?

As a Shift Supervisor, you'll lead by example, coaching baristas on beverage and food preparation, handling cash securely, and upholding safety protocols. You'll delegate tasks to keep the store running smoothly during peak hours, fostering a positive team atmosphere while delivering the Starbucks experience customers crave.

Key Responsibilities

Shift Supervisors at Starbucks play a pivotal role in daily operations. Here are the core responsibilities:

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodations, to ensure reliable shift coverage.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays, to meet store needs.
• Adhere to store operating policies and standards, providing quality beverages and food products, managing cash handling, and prioritizing store safety and security.
• Prepare and coach the preparation of food and beverages according to standard recipes or customized for customers, handling changes like temperature, ingredient quantities, or substitutions.
• Leverage at least six months of experience to delegate tasks and coordinate the efforts of two or more employees effectively.

These duties ensure our Skokie store remains a beacon of excellence in the competitive retail and food service landscape.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Skokie, IL, you'll need:

• Six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• At least six months of experience delegating tasks or coordinating two or more employees.
• Proven ability to direct the work of others and learn quickly in a fast-paced environment.
• Effective oral communication skills, strong interpersonal abilities, and knowledge of the retail environment.
• Team-oriented mindset with the capacity to build relationships and work collaboratively.

Availability for flexible scheduling is essential, as is a commitment to punctuality. Reasonable accommodations are provided as needed.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University (ASU) with full tuition reimbursement—no strings attached.
• Bean Stock: Receive Starbucks stock grants as a partner, giving you ownership in the company's success.
• Spotify Premium: Enjoy a complimentary subscription to stream your favorite music on the job and beyond.
• Free Coffee and Food Markouts: Take home coffee, tea, and food items daily to savor the Starbucks difference.
• 401(k) with Company Match: Secure your future with retirement savings and generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and employee discounts. These benefits make Starbucks a top choice for Shift Supervisors in Skokie and nationwide.

Career Growth at Starbucks

Starbucks invests in your potential. As a Shift Supervisor, you'll gain hands-on leadership experience that paves the way for roles like Store Manager, District Manager, or even corporate positions. Our internal mobility program has helped thousands advance—many starting just like you. With ongoing training, mentorship, and performance-based promotions, your career at Starbucks in Skokie can lead anywhere.

Training and Development

From day one, you'll access Starbucks University for digital learning modules on leadership, customer service, and operations. We prioritize growth, ensuring you're equipped to excel.

Why Join Starbucks

Joining Starbucks means more than a job—it's a chance to make an impact. In Skokie, Illinois, our OLD ORCHARD store serves a vibrant community, and as Shift Supervisor, you'll create moments of connection over every cup. Enjoy a premium work culture emphasizing inclusivity, sustainability, and innovation. With competitive pay, unbeatable benefits, and endless opportunities, Starbucks is where leaders are brewed.

SEO keywords like 'Starbucks Shift Supervisor jobs Skokie IL,' 'coffee retail careers Illinois,' and 'Starbucks careers near me' highlight why this role stands out in searches for retail leadership positions.

Role FAQs

Q: Is this a full-time position?
A: Yes, Shift Supervisor roles at Starbucks are full-time, offering stable hours and benefits eligibility.

Q: What experience is required?
A: At least six months in customer service and task delegation.

Q: Are flexible hours mandatory?
A: Yes, including weekends and holidays to support store operations.

Q: What benefits are available immediately?
A: Partners enjoy free drinks/food from day one, with full benefits after qualifying hours.

Q: How do I apply?
A: Visit our careers site and search for Store# 02260 in Skokie, IL—apply now to brew your future!