Shift Supervisor - Starbucks Coffee Company, Somerset, PA

About Starbucks Coffee Company

Starbucks Coffee Company is the premier coffeehouse chain worldwide, renowned for its high-quality arabica coffee, handcrafted beverages, and inviting third-place atmosphere. Founded in 1971 in Seattle, Washington, Starbucks has grown to over 38,000 stores in more than 80 countries, serving millions daily. At Starbucks, we're more than just coffee; we're about creating meaningful connections and inspiring communities. Our commitment to ethical sourcing, sustainability, and partner (employee) well-being sets us apart. In Somerset, Pennsylvania, our store at North Center Ave (Store# 10522) embodies this mission, offering a welcoming space for locals to connect over perfectly brewed coffee and fresh food.

Role Overview

As a Shift Supervisor at Starbucks in Somerset, PA, you'll lead from the front lines, ensuring every customer leaves with a smile and every partner thrives. This dynamic role involves overseeing shift operations, coaching baristas, and upholding Starbucks' legendary standards for service and product quality. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, you'll play a pivotal role in creating the Starbucks experience. Ideal for motivated leaders with retail experience, this position offers a pathway to management and beyond in a supportive, growth-oriented environment.

Key Responsibilities

Shift Supervisors at Starbucks are the heartbeat of the store during their shift. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Being available to work flexible hours, including early mornings, evenings, weekends, nights, and/or holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized for customers, including adjustments like temperature, ingredient quantities, or substitutions.
• Delegating tasks to other employees and coordinating the work of two or more team members to keep operations smooth.

These duties demand a hands-on leader who can direct the work of others while modeling Starbucks' values of warmth, connection, and excellence.

Daily Leadership Tasks

From opening the store with precision to closing with thorough checks, you'll direct daily workflows, resolve issues swiftly, and foster a positive team vibe. Your ability to build relationships will shine as you coach partners and interact with guests.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks Somerset, PA, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfilling customer requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct the work of others and learn quickly in a fast-paced environment.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of the retail environment, with the capacity to work as part of a team and build lasting relationships.

No formal degree is required, but a passion for coffee, people, and leadership is essential. Starbucks welcomes diverse backgrounds and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks invests in its partners with industry-leading benefits that support your whole life:

• Bean Stock: Receive Starbucks stock grants to share in the company's success.
• 100% Tuition Coverage: Enroll in Arizona State University Online bachelor's degree programs at no cost.
• Spotify Premium: Enjoy a complimentary subscription to stream your favorite music.
• Free Coffee & Food Markouts: Take home coffee, tea, and food items daily.
• 401(k) Match: Company matches your contributions to help build retirement savings.

Additional perks include health insurance, paid time off, mental health resources, and exclusive partner discounts. These benefits start day one for eligible partners, making Starbucks a top employer in retail.

Health and Wellness Support

Beyond financial perks, Starbucks offers comprehensive health coverage, gym discounts, and wellness programs to keep you energized.

Career Growth at Starbucks

Starbucks is committed to partner development. As a Shift Supervisor, you'll receive ongoing training through our Barista Basics, customer service workshops, and leadership programs. Many store managers and district leaders started as baristas or shift supervisors. With internal promotion rates among the highest in retail, your career path could lead to roles like Assistant Store Manager, Store Manager, or even corporate positions. In Somerset, PA, our store supports cross-training and shadowing opportunities to accelerate your growth.

Why Join Starbucks

Joining Starbucks means becoming part of a global family that values inclusivity, innovation, and impact. In Somerset, Pennsylvania, you'll contribute to a tight-knit community hub while accessing world-class benefits and advancement. Our premium culture emphasizes work-life balance, recognition programs like Partner of the Quarter, and a focus on sustainability—such as our Greener Stores initiative. With competitive estimated pay of $34,000-$42,000 annually (based on market rates for the role in Pennsylvania), plus tips and benefits, this is more than a job; it's a launchpad for your future. Experience the pride of leading a team that crafts moments of connection, one cup at a time.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to two or more employees.

What benefits are available immediately?

Eligible partners enjoy benefits like free coffee markouts, Spotify Premium, and more from day one.

Is this a full-time role?

Yes, full-time employment with opportunities for overtime and advancement.

How do I apply?

Search for Store# 10522 on Starbucks careers site and submit your application today!

Ready to brew your career at Starbucks? Apply now for the Shift Supervisor role in Somerset, PA.